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Name: VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver
Brand: VTech
SKU: 4571301
Price: 197.95 USD
Rating: 4.2 (30 reviews)

VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

Model:: CM18445; |
SKU:: 4571301

User rating, 4.2 out of 5 stars with 30 reviews.

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QuestionAm I able to connect two main consoles to the same lines instead of the wireless accessory consoles. The accessory console won’t connect because it is too far from the main console so I would like to hard wire them together.
Asked 6 years ago by JA.
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QuestionDoes this unit include an intercom?
Asked 6 years ago by Mack.
- Answer Yes, this unit include an intercom.
  Answered 6 years ago by CommunityAnswer
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QuestionCan I get another handset that will work? What is compatible?
Asked 6 years ago by Robo.
- Answer Hi - The cordless handset compatible with the VTech CM18445 is the model CM18045. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionI have VoIP at home and only want to use for single line. Will I be able to connect to my Ooma VoIP system?
Asked 6 years ago by Lexie.
- Answer Lexie - Yes, the VTech CM18445 is designed to work with analog, digital or VOIP residential type of service. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionI purchased the cm18445 business system along with the cm18245. Our small business has 2 lines running off of one modem, 2 lines worked on my old phone but my new phone doesn't recognize line 2. can anyone help
Asked 6 years ago by shaney.
- Answer Hi - We are sorry to hear that the VTech CM18445 does not work as expected. Please contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 5:00 PM, Mondays to Fridays. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionWhen I transfer a call on my CM18445 to a CM18245 it still says its on line 1. How do I change it so that when the transfer is made that the main line #1 will still be open for calls.
Asked 6 years ago by mctduluth.
- Answer Hi - The VTech CM18445 does not have a feature that can transfer a call to a different line. You need to subscribe to the service from your telephone service provider for it to work. The transfer capability of the phone system will only enable you to transfer calls to a system extension using the same line. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionWe have the base unit CM18445 and a cordless unit with 2 lines. Can we set the auto attendant to transfer to different extensions and have only 1 extension call forwarded after a message they leave a message?
Asked 6 years ago by Ed.
- Answer Ed - The VTech CM18445 has an auto attendant feature that will enable callers to select a specific extension number that they would like to reach. If the selected extension is not available to answer a call, the private mailbox will pick up to record an incoming message. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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Questioncan these phones be used in a loop system ,line 1 and 2 on 1 4 pair phone line running thru office in loop to 8 work stations??
Asked 6 years ago by Anonymous.
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Questionwill this system work with at&t Voip phone lines?
Asked 6 years ago by andrew1988.
- Answer Hi - Yes, the VTech CM18445 will work with residential VOIP type of service. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionWe have 2 lines for each of 2 companies. Can the Auto attendant play one message on line 1 and 2, and a different message on line 3 and 4? If yes how is that set up?
Asked 6 years ago by Lance.
- Answer No, this model only has one general mailbox.
  Answered 6 years ago by CommunityAnswer
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QuestionIs there a range extender/repeater available for this phone base and handsets?
Asked 6 years ago by Bandana.
- Answer Hi - The VTech CM18445 does not have a compatible range extender or repeater. Thank you, -VTech Support
  Answered 2 years ago by VTech_Support
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QuestionWe have a CM18445 Main console and handset that the caller ID was working fine on, but now all of the sudden the caller ID is not showing anything but "incoming call" no matter how long it rings for.
Asked 6 years ago by Samantha.
- Answer Samantha - We are sorry to hear that you are having issues receiving Caller ID. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionI'm using the vtech IS6200 cordless headset accessory with the 4 line business system. I'm connected to the main console, so how do I place a call on hold on the headset when there is no other call coming in?
Asked 6 years ago by Nitta.
- Answer Hi - You can place a call on hold when using the cordless headset model IS6200 by pressing the hold button on the Console.For more details, you can contact our Customer Support at 1-800-595-9511.We are open from 9:00 AM to 5:00 PM, Mondays through Fridays. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionWe are using 2 CM18245 models and and the base console CM18445, is there a way that I can transfer a call to an extensions voicemail?
Asked 6 years ago by wosara.
- Answer Hi - You can transfer a call to a system mailbox by pressing the transfer button followed by the extension number. The mailbox of the VTech CM18245 should be set to on for the extension mailbox to pick up. For more details, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
  Answer this question
QuestionDoes this phone have call forwarding capabilities?
Asked 6 years ago by Nicole.
- Answer Yes, this phone has call forwarding feature.
  Answered 6 years ago by CommunityAnswer
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QuestionHello - We have the 4-line business system and I cannot seem to be able to put a call on hold via the handheld device. I have checked the manual and it doesn't appear to be in it. Is there a simple fix for this user error that you can assist me with?
Asked 6 years ago by OTOOLE.
- Answer Hi - We are sorry to hear that you are having difficulties using the hold feature of the VTech CM18445. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Our team will assist you and replace any units if necessary. We look forward to hearing from you. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionDoes the cm 18445 has a hunting roll over system in it? I need to have a main number to publish for my customers so customers will only call the main number and the system will roll over the calls to the other lines if and when line 1 (main #) is busy.
Asked 6 years ago by Anonymous.
- Answer Yes, the phone will automatically roll over to the next available line. So, if line one is busy it will ring to line two. This model can handle up to 4 lines.
  Answered 6 years ago by CommunityAnswer
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QuestionI have a cm18445 and a cordless cm18045 connected to it. If I am on a call on the cordless handset (cm18045) with a caller and another call is coming in on line 2, can i put the first caller on hold and switch to line 2 to answer the second caller?
Asked 6 years ago by nick.
- Answer Nick - Yes, a call can be put on hold to answer another call on the opposite line for models VTech CM18445 and CM18045. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionWhat is the difference between the Vtech Am 18447 and the Cm 18445?
Asked 6 years ago by Nick.
- Answer Nick - The features of the VTech AM18447 are similar to the CM18445. The only difference is the color. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionI can call my phone number and leave a message. However, the main console does not have the message in the general mailbox. I have no idea where the message went. It says no messages.
Asked 6 years ago by Helpme.
- Answer Hi - We are sorry to hear that you are having issues retrieving recorded messages. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Our team will assist you and replace any units under warranty. We look forward to hearing from you. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
  Answer this question

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Questions & Answers

VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

Q: QuestionAm I able to connect two main consoles to the same lines instead of the wireless accessory consoles. The accessory console won’t connect because it is too far from the main console so I would like to hard wire them together.

Q: QuestionDoes this unit include an intercom?

Q: QuestionCan I get another handset that will work? What is compatible?

Q: QuestionI have VoIP at home and only want to use for single line. Will I be able to connect to my Ooma VoIP system?

Q: QuestionI purchased the cm18445 business system along with the cm18245. Our small business has 2 lines running off of one modem, 2 lines worked on my old phone but my new phone doesn't recognize line 2. can anyone help

Q: QuestionWhen I transfer a call on my CM18445 to a CM18245 it still says its on line 1. How do I change it so that when the transfer is made that the main line #1 will still be open for calls.

Q: QuestionWe have the base unit CM18445 and a cordless unit with 2 lines. Can we set the auto attendant to transfer to different extensions and have only 1 extension call forwarded after a message they leave a message?

Q: Questioncan these phones be used in a loop system ,line 1 and 2 on 1 4 pair phone line running thru office in loop to 8 work stations??

Q: Questionwill this system work with at&t Voip phone lines?

Q: QuestionWe have 2 lines for each of 2 companies. Can the Auto attendant play one message on line 1 and 2, and a different message on line 3 and 4? If yes how is that set up?

Q: QuestionIs there a range extender/repeater available for this phone base and handsets?

Q: QuestionWe have a CM18445 Main console and handset that the caller ID was working fine on, but now all of the sudden the caller ID is not showing anything but "incoming call" no matter how long it rings for.

Q: QuestionI'm using the vtech IS6200 cordless headset accessory with the 4 line business system. I'm connected to the main console, so how do I place a call on hold on the headset when there is no other call coming in?

Q: QuestionWe are using 2 CM18245 models and and the base console CM18445, is there a way that I can transfer a call to an extensions voicemail?

Q: QuestionDoes this phone have call forwarding capabilities?

Q: QuestionHello - We have the 4-line business system and I cannot seem to be able to put a call on hold via the handheld device. I have checked the manual and it doesn't appear to be in it. Is there a simple fix for this user error that you can assist me with?

Q: QuestionDoes the cm 18445 has a hunting roll over system in it? I need to have a main number to publish for my customers so customers will only call the main number and the system will roll over the calls to the other lines if and when line 1 (main #) is busy.

Q: QuestionI have a cm18445 and a cordless cm18045 connected to it. If I am on a call on the cordless handset (cm18045) with a caller and another call is coming in on line 2, can i put the first caller on hold and switch to line 2 to answer the second caller?

Q: QuestionWhat is the difference between the Vtech Am 18447 and the Cm 18445?

Q: QuestionI can call my phone number and leave a message. However, the main console does not have the message in the general mailbox. I have no idea where the message went. It says no messages.

QuestionAm I able to connect two main consoles to the same lines instead of the wireless accessory consoles. The accessory console won’t connect because it is too far from the main console so I would like to hard wire them together.

QuestionDoes this unit include an intercom?

QuestionCan I get another handset that will work? What is compatible?

QuestionI have VoIP at home and only want to use for single line. Will I be able to connect to my Ooma VoIP system?

QuestionI purchased the cm18445 business system along with the cm18245. Our small business has 2 lines running off of one modem, 2 lines worked on my old phone but my new phone doesn't recognize line 2. can anyone help

QuestionWhen I transfer a call on my CM18445 to a CM18245 it still says its on line 1. How do I change it so that when the transfer is made that the main line #1 will still be open for calls.

QuestionWe have the base unit CM18445 and a cordless unit with 2 lines. Can we set the auto attendant to transfer to different extensions and have only 1 extension call forwarded after a message they leave a message?

Questioncan these phones be used in a loop system ,line 1 and 2 on 1 4 pair phone line running thru office in loop to 8 work stations??

Questionwill this system work with at&t Voip phone lines?

QuestionWe have 2 lines for each of 2 companies. Can the Auto attendant play one message on line 1 and 2, and a different message on line 3 and 4? If yes how is that set up?

QuestionIs there a range extender/repeater available for this phone base and handsets?

QuestionWe have a CM18445 Main console and handset that the caller ID was working fine on, but now all of the sudden the caller ID is not showing anything but "incoming call" no matter how long it rings for.

QuestionI'm using the vtech IS6200 cordless headset accessory with the 4 line business system. I'm connected to the main console, so how do I place a call on hold on the headset when there is no other call coming in?

QuestionWe are using 2 CM18245 models and and the base console CM18445, is there a way that I can transfer a call to an extensions voicemail?

QuestionDoes this phone have call forwarding capabilities?

QuestionHello - We have the 4-line business system and I cannot seem to be able to put a call on hold via the handheld device. I have checked the manual and it doesn't appear to be in it. Is there a simple fix for this user error that you can assist me with?

QuestionDoes the cm 18445 has a hunting roll over system in it? I need to have a main number to publish for my customers so customers will only call the main number and the system will roll over the calls to the other lines if and when line 1 (main #) is busy.

QuestionI have a cm18445 and a cordless cm18045 connected to it. If I am on a call on the cordless handset (cm18045) with a caller and another call is coming in on line 2, can i put the first caller on hold and switch to line 2 to answer the second caller?

QuestionWhat is the difference between the Vtech Am 18447 and the Cm 18445?

QuestionI can call my phone number and leave a message. However, the main console does not have the message in the general mailbox. I have no idea where the message went. It says no messages.