A:Answer Ernie - We are sorry to hear that the VTech CS6629-3 does not work as expected. Make sure that the line cord is plugged in securely at both ends. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support