Questions & Answers

Name: VTech - CS6949 DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black; Silver
Brand: VTech
SKU: 5180806
Price: 54.99 USD
Rating: 4.3 (887 reviews)

VTech - CS6949 DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black; Silver

Model:: CS6949; |
SKU:: 5180806

User rating, 4.3 out of 5 stars with 887 reviews.

Highly rated by customers for:

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QuestionDoes the corded handset still work if the power goes out?
Asked 5 years ago by Older87.
- Answer This all depends on where you live and your service. For example I’m originally from Brooklyn, NY and there the corded handset works fine no problem. Where I live now I have to make sure I have a backup battery. Verizon provides one automatically when they do an install and with Comcast Xfinity you’ll need to purchase a backup battery for the router. Let me know if that doesn’t make sense. No the less as long as you have that in place the corded handset will work in a power outage.
  Answered 5 years ago by RayR
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Questionmy desk and hand phone keeps printing-check AC power- what does this mean?
Asked 5 years ago by sandy.
- Answer Sandy - We are sorry to hear that you are having troubles with the VTech CS6949. The error message "OOR or no pwer at base" . The message will appear on the display of the cordless handset if the base is not plugged in to power or the handset is too far from the telephone base. Make sure that the base is securely plugged in to power. You can also try moving the cordless handset near the base. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
  Answered 5 years ago by VTech_Support
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QuestionCan you use this unit with a fax? We need something that can be programmed to pick up after a number of rings. For example, for an incoming fax the call would be picked up at 4 rings and for a voicemail it would pick up at 6 rings. Thanks for your help!
Asked 6 years ago by VTech.
- Answer Hi - The VTech CS6949 will work with a fax machine. However, the unit does not have the capability to distinguish fax signals from regular calls. This should be programmed to your fax machine. You may contact the fax manufacturer for setup. Thank you for your interest! ~VTech Support
  Answered 6 years ago by VTech_Support
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QuestionCan you have these phone to be set to auto answer as soon you pick it up from the power bass, without the need to push talk or any other keys pads number?
Asked 6 years ago by Siggy004.
- Answer Yes
  Answered 6 years ago by Anonymous
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QuestionCan the handsets work as inter comes?
Asked 6 years ago by Al.
- Answer Hi - Yes, the cordless handset of the VTech CS6949 can intercom the telephone base and vice versa. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionDoes the phone have quiet hours where it doesn't ring?
Asked 6 years ago by Dutc.
- Answer Yes, it does. You press and hold hold the # key to turn it on and off.
  Answered 6 years ago by JanT
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QuestionYour online description under From The Manufacturer-Line Power Mode is incomplete. Why didn't you explain that you must use AC power to have a display and essential functions of this phone? I'm using a wall mount and don't want a power cord. Returning it
Asked 6 years ago by Maybelline.
- Answer I am not using a wall mount . One of the phones is cordless and the base for it recharges it and the base plugs into the wall . The other phone has a cord and the base has a voice messaging system in it .
  Answered 4 years ago by MelindaKrus
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QuestionAnswering system is on and set to 6 rings. Whenever someone calls after 6 rings the announcement will say “Enter your mailbox number “ instead of the leave a message? What’s up?
Asked 6 years ago by Hunter7mm.
- Answer Hi - We are sorry to hear that you are having issues with the VTech CS6949. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionIs there a headphone jack? What size is it and where is it located?
Asked 6 years ago by John.
- Answer John - The VTech CS6949 does not have a headset jack. The only headset compatible will be the VTech IS6200 cordless headset. Thank you for your interest! - VTech Support
  Answered 6 years ago by VTech_Support
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QuestionAre the handsets from Vtech Model: CS6948-3 able to be used as expansion phones for Vtech Model: CS6949?
Asked 6 years ago by CB7009.
- Answer Hi - Yes, the cordless handsets from the VTech CS69480-3 cqn be registered to the model CS6949. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionI need a hearing-enhanced phone. does this one have that capability?
Asked 6 years ago by Kitt.
- Answer Kitt - If you are looking for a phone with an audio assist feature, you may check the model VTech SN5127. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionDo the base unit and the remote unit have 3.5mm for using with a headphone?
Asked 6 years ago by SANP.
- Answer Hi - The VTech CS6949 does not have a headset jack. You may want to check the 2-line phone model DS6251, which does have a headset jack for a 2.5mm corded headset. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionAm I able to hook up to a fax machine? And still get telephone calls?
Asked 6 years ago by Annie.
- Answer Your fax should hook up to your Modem. It should have 2 ports on it. My phone is plugged into port 1 on the back of the router. There is another port also. I would assume your fax would plug into there. Hope this helps.
  Answered 6 years ago by EnforcerX
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Questionwhere do i find the soft keys on my CS6949 phone
Asked 6 years ago by cats.
- Answer Hi - The VTech CS6949 does not have soft keys. If you need further assistance, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Thank you, - VTech Support
  Answered 6 years ago by VTech_Support
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QuestionStarting a work from home job and i need a corded phone that you can use a headset with. Does this one have a place to plug in a headset
Asked 6 years ago by Sheri42.
- Answer Yes, it has a port for the headset.
  Answered 6 years ago by CommunityAnswer
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QuestionThis this product have remote access whereby you can call in to pick up your messages or change your announcement? Thank you
Asked 6 years ago by isaiah419n10.
- Answer Hello - Yes, you can access messages recorded on the built in answering machine of the VTech CS6949 when you are away. You can also change the announcement remotely. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionCan you hear your messages when you are out of town
Asked 6 years ago by Graziella.
- Answer Graziella - Yes, you can access your message remotely. Thank you for your interest! -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionMy vetch base phone is fine...my remote is dead..bought new batteries and won’t charge...help
Asked 6 years ago by Kathy.
- Answer I don't know. I suggest you talk to someone at Best buy.
  Answered 6 years ago by Janl
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QuestionDo add on hand sets need to be programed
Asked 6 years ago by Annm.
- Answer Ann - Yes, additional accessory handsets for the VTech CS6949 needs to be registered on the main base unit. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
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QuestionDoes the base have a battery backup? If not, are announcement and messages lost?
Asked 6 years ago by Mony.
- Answer Hello - Messages and announcement are stored at the telephone base of the CS6949. A power failure will not result in a loss of stored information. Thank you -VTech Support
  Answered 6 years ago by VTech_Support
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Questions & Answers

VTech - CS6949 DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black; Silver

Q: QuestionDoes the corded handset still work if the power goes out?

Q: Questionmy desk and hand phone keeps printing-check AC power- what does this mean?

Q: QuestionCan you use this unit with a fax? We need something that can be programmed to pick up after a number of rings. For example, for an incoming fax the call would be picked up at 4 rings and for a voicemail it would pick up at 6 rings. Thanks for your help!

Q: QuestionCan you have these phone to be set to auto answer as soon you pick it up from the power bass, without the need to push talk or any other keys pads number?

Q: QuestionCan the handsets work as inter comes?

Q: QuestionDoes the phone have quiet hours where it doesn't ring?

Q: QuestionYour online description under From The Manufacturer-Line Power Mode is incomplete. Why didn't you explain that you must use AC power to have a display and essential functions of this phone? I'm using a wall mount and don't want a power cord. Returning it

Q: QuestionAnswering system is on and set to 6 rings. Whenever someone calls after 6 rings the announcement will say “Enter your mailbox number “ instead of the leave a message? What’s up?

Q: QuestionIs there a headphone jack? What size is it and where is it located?

Q: QuestionAre the handsets from Vtech Model: CS6948-3 able to be used as expansion phones for Vtech Model: CS6949?

Q: QuestionI need a hearing-enhanced phone. does this one have that capability?

Q: QuestionDo the base unit and the remote unit have 3.5mm for using with a headphone?

Q: QuestionAm I able to hook up to a fax machine? And still get telephone calls?

Q: Questionwhere do i find the soft keys on my CS6949 phone

Q: QuestionStarting a work from home job and i need a corded phone that you can use a headset with. Does this one have a place to plug in a headset

Q: QuestionThis this product have remote access whereby you can call in to pick up your messages or change your announcement? Thank you

Q: QuestionCan you hear your messages when you are out of town

Q: QuestionMy vetch base phone is fine...my remote is dead..bought new batteries and won’t charge...help

Q: QuestionDo add on hand sets need to be programed

Q: QuestionDoes the base have a battery backup? If not, are announcement and messages lost?

QuestionDoes the corded handset still work if the power goes out?

Questionmy desk and hand phone keeps printing-check AC power- what does this mean?

QuestionCan you use this unit with a fax? We need something that can be programmed to pick up after a number of rings. For example, for an incoming fax the call would be picked up at 4 rings and for a voicemail it would pick up at 6 rings. Thanks for your help!

QuestionCan you have these phone to be set to auto answer as soon you pick it up from the power bass, without the need to push talk or any other keys pads number?

QuestionCan the handsets work as inter comes?

QuestionDoes the phone have quiet hours where it doesn't ring?

QuestionYour online description under From The Manufacturer-Line Power Mode is incomplete. Why didn't you explain that you must use AC power to have a display and essential functions of this phone? I'm using a wall mount and don't want a power cord. Returning it

QuestionAnswering system is on and set to 6 rings. Whenever someone calls after 6 rings the announcement will say “Enter your mailbox number “ instead of the leave a message? What’s up?

QuestionIs there a headphone jack? What size is it and where is it located?

QuestionAre the handsets from Vtech Model: CS6948-3 able to be used as expansion phones for Vtech Model: CS6949?

QuestionI need a hearing-enhanced phone. does this one have that capability?

QuestionDo the base unit and the remote unit have 3.5mm for using with a headphone?

QuestionAm I able to hook up to a fax machine? And still get telephone calls?

Questionwhere do i find the soft keys on my CS6949 phone

QuestionStarting a work from home job and i need a corded phone that you can use a headset with. Does this one have a place to plug in a headset

QuestionThis this product have remote access whereby you can call in to pick up your messages or change your announcement? Thank you

QuestionCan you hear your messages when you are out of town

QuestionMy vetch base phone is fine...my remote is dead..bought new batteries and won’t charge...help

QuestionDo add on hand sets need to be programed

QuestionDoes the base have a battery backup? If not, are announcement and messages lost?