“Is there any other way to retrieve files from my WD Easystore TB External USB 3.0 Portable Drive? Earlier today the icon would appear on my desktop when I plugged into my older MacBook Pro USB port. Now it doesn't. I need my files. Please help!”
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Hello, We request you to try different USB ports, cables and computers to resolve the issue. If the issue persists, we request you to open a support ticket on the mentioned link: https://support-en.wd.com/app/ask/session/ the customer support team will contact you as soon as possible. -Need Help? Please see our "'Contact Us" page for information.
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