A:AnswerThere could be an administrative lock, or the usb port in your computer could not be working well. Try changing the usb chord itsself or a different port.
A:AnswerHi PatS, Please be informed that the WD Easystore drive is a plug 'n' play External Hard Disk Drive. The drive ships with a USB 3.0 cable and uses USB 3.0 Type-A interface. The drive comes pre-formatted with NTFS file system. To know more about the drive please refer to the link for user manual: http://products.wdc.com/library/UM/ENG/4779-705168.pdf -Need Help? Please see our "'Contact Us" page for information.
A:AnswerHi JH, The WD Easystore external hard drive comes pre-formatted for Windows computer. The hard drive can be reformatted in a supported filesystem for Mac OS. Please refer to the link mentioned below for more information. Reformatting Required for Mac OS Compatibility: https://support-en.wd.com/app/answers/detail/a_id/3879 Need Help? Please see our "'Contact Us" page for information
A:AnswerHi RadioWinnerGuy,
Please be informed that the WD Easystore drive is a plug and play device tested and designed only of Windows and Mac computers for seamless operation.
Need Help? Please see our "'Contact Us" page for information.
A:AnswerHi Scott,
The WD My Easystore external hard drive is designed to be used with Windows or Mac OS. We recommend using "WD GAMING DRIVE ACCELERATED FOR XBOX" to be used on the Xbox console. Please refer to the link mentioned below for more information. WD GAMING DRIVE ACCELERATED FOR XBOX: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/portable/wgdxbox1/4078-705152.pdf Need Help? Please see our "'Contact Us" page for information
A:AnswerHi samuel, Please be informed that the WD Easystore Portable drive comes pre installed with WD Backup software. WD Backup is an application which automatically stores a copy of your files, photos, and documents with on premise backups to a WD drive as primary storage. It can also restore previous backups to your computer For more info about the WD Backup Software, refer to the link: https://support-en.wd.com/app/answers/detail/a_id/12279 -Need Help? Please see our "'Contact Us" page for information.
A:AnswerWe need to know the actual information about the drive. such as the SN or at least capacity. No information is provided here. If the drive is 8TB or higher it won't be SMR either so its a clear response if we know the capacity.
A:AnswerHi Mura, You can refer to a blog post we made “What are the currently shipping SMR Drives” that does outline this more.
Search for knowledge base article: 29458
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A:AnswerThey are basically the same as far as their technical specs are concerned. They are both usable with Mac or PC, and both have 5 Gbps transfer rate using USB 3.0. Except perhaps differences in packaging (I do not know if the internal hardware have any differences.) The only significant difference is the Easystore comes with back up software (I am not sure how useful they may be, and personally do not think they can be good because of frequent changes in operating software in both Mac and PC etc...) while the Element comes with what they call Smartware trail for 30 days. I never use software included in prepackaged hard drives.... and clearly I buy the Elements because they are cheaper. So, if you buy the Easystore, they are more expensive and you get the backup software. You may find using these software justifies the higher price or not, depending on your personal use.
A:AnswerHi yo, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. The Drive uses USB 3.0 Type-A Interface. For more info about the drive refer the below link- http://products.wdc.com/library/UM/ENG/4779-705168.pdf, For USB Interface: https://support-en.wd.com/app/answers/detail/a_id/5043 - Need Help? Please see our "'Contact Us" page for information.
A:AnswerHi Samy,
Please refer to the link given below to check the drive's features and specifications.
http://products.wdc.com/library/UM/ENG/4779-705168.pdf
Need Help? Please see our "'Contact Us" page for information.