Questions & Answers
- Model:
- WDBKUZ0050BBK-WESN
- |
- SKU:
- 6356880
Q: QuestionWill this work on MacBooks?
Asked by Roger.
- A:Answer Hi Roger, The WD EasyStore portable hard drive comes preformatted for Windows computer. The hard drive can be reformatted in the supported file system for Mac OS by following simple steps mentioned in the link mentioned below: Reformatting Required for Mac OS Compatibility: https://support-en.wd.com/app/answers/detail/a_id/3879 Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: QuestionIs it anti shock?
Asked by Tati.
- A:Answer Hi Tati, Thanks for showing interest in WD Easystore drive. Please know this drive ships after multiple test and runs. Do not move drive here and there frequently, mechanical driven drives are more reliable. Please refer to the link mentioned below to know more about this drive. https://shop.westerndigital.com/products/portable-drives/wd-easystore-portable-3-0-hdd#WDBDNK0010BBK-WESN Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: Questionran out of space on my laptop for games I can transfer them and still play them from the external drive?
Asked by Anonymous.
- A:Answer Hi, Yes! you can transfer the gaming files from the filled drive and free some space for better performance. In order to play the games you need to format the drive in the compatible file system. Please refer to the link mentioned below to make the drive compatible for Games. How to Format a WD hard drive to exFAT or FAT32 File System: https://support-en.wd.com/app/answers/detail/a_id/20821/kw/exfat Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: QuestionIs this compatible with this iPad 7
Asked by Dan.
- A:Answer Hi Dan, The WD EasyStore desktop hard drive is designed to be used with Windows or Mac computer. We have not tested and will not recommend connecting this drive to a mobile phone or iPad7. You can transfer the data from your iPhone to this hard drive by connecting the phone and the external hard drive to a computer. Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: QuestionPurchased a 2624, how do you know when IT'S complete, lites keep blinking on unit?
Asked by EE.
- A:Answer The light on mine stays on or is blinking as long as its connected to a compute rand the computer power is on.
Answered by MovieBuff
Q: QuestionI just received the following product. It did not come with any type of cable or adapter. Please advise: WD - Easystore 5TB External USB 3.0 Portable Hard Drive - Black
Asked by jape.
- A:Answer There should have been an adapter cable in the package. Contact you local Best Buy and insist that they provide one.
Answered by Bonnie
Q: QuestionDoes this work on an iPad Pro 2018 12.9 it’s not reading it
Asked by JRovk.
- A:Answer I have an older IPad and the USB port is used for charging and connecting to the laptop. This drive needs power from the USB port to spin up and work. My manual says the port is used for charging and file transfers to the laptop and back but You can get it to work. You need two adapters that you can get from Bestbuy and the Ipad charger plugged in the wall or on an extension cord like I did. Just need the program installed from the app store to get it to work without needing the laptop. I found a video online that was helpful to make it all work. https://m.youtube.com/watch?v=KSHEY4mwMV0
Answered by BassClef
Q: QuestionDoes this hard drive come with cords to hook up to your USB on you Computer, iPhone or Samsung phones?
Asked by BoxCarWilly15.
- A:Answer It does - USB - if you are connecting to your iphone you will need a converter from the USB to lightning.
Answered by kath
Q: QuestionWhy wont this show up anywhere on my computer i have tried everything
Asked by vvikzn.
- A:Answer As soon as I plug in the USB my Windows File Explorer immediately finds the drive. I get a sound from the PC to let me know the connection is working.
Answered by Myself
Q: QuestionIs this compatible with hp laptops?
Asked by Britt.
- A:Answer Well, it connects via USB, so as long as said laptop has a newer USB port, it should work.
Answered by AvlNerdMom
Q: QuestionWill this work for downloading games on a msi gaming desktop computer?
Asked by Anonymous.
- A:Answer Sure, on a desktop computer you can usually do whatever you want. Your games might expect to be in certain folders to run, but you can still back them up. For example, Steam games usually won't run unless they're in the Steam program folder, but I copy my games' folders to backup drives instead, so if I want to play one again, I just copy it back to the Steam folder on my main SSD and play again without having to re-download. Do note that many games store their save files elsewhere and it's different for almost every game. Be sure to locate and back those up too. I wouldn't recommend running intensive games from the WD Easystore; it's not an SSD inside and you may experience lag or longer load times than if you run the games from an SDD.
Answered by KarinN
Q: QuestionWill this work to store Epic games, like Fortnite?
Asked by Anonymous.
- A:Answer It would work to store games. Most people do not store games on external hard drives because of the slower load times and the extra work on an external drive. It would be better to run Fortnite off of your hard drive that came with your laptop or PC.
Answered by GeoffT
Q: QuestionCan I plug my iPhone directly into this to download my photos and videos?
Asked by iphone8plus.
- A:Answer The answer is most likely NO. But you may be able to if there is an app within the app store that could help.
Answered by Tln37
Q: QuestionMine doesn’t even show up on my PlayStation 4 when it’s plugged in what am I doing wrong
Asked by Alex.
- A:Answer You need to format the drive to work for your PS4. It will be under storage settings/set-up in your PS4 menus.
Answered by GeoffT
Q: QuestionCan I use this to store and play videos on my PS4?
Asked by Kai.
- A:Answer Yes! I have one hooked up to my PS4 acting as it’s hard drive because i didn’t have enough storage and it runs great.
Answered by jDiggy
Q: QuestionWill this work with the Fire TV Recast DVR ?
Asked by Plue.
- A:Answer No.
Answered by drdance
Q: QuestionIs this product compatible with Apple MacBookPro?
Asked by MVee.
- A:Answer Reformat it
Answered by TomRay110
Q: QuestionWill it come with a USB 3.0 cable or do we need to get one?
Asked by KCtjpYT.
- A:Answer It comes with a cable. The cable is 18" long.
Answered by Myself
Q: QuestionDoes it automatically save all documents and pictures off my computer or do I need to drop them in it or do some kind of formatting?
Asked by bojaz.
- A:Answer I don't remember if it came on the drive or dowload from web site but there is a WD version of Acronis backup software free for use with the drive, you can set this up to schedule backups at regulars intervals ...
Answered by ds05
Q: Questiondoes the 5 TB wd easystore need formatting for my 2017 mac desktop and 2019 macbook pro? can it get damaged by shipping instead buying in store? are there solid state versions?
Asked by Anonymous.
- A:Answer I picked up mine in the store but friends have bought them and had them shipped from Best buy for free and they arrived in perfect condition so probably not going to be an issue for you. An issue is that you will probably need to reformat for the MAC unless you are running OS X as these drives come formatted to NTFS from the factory. It is no big deal to do it, but it will take a while.
Answered by BassClef
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