Questions & Answers

24 Questions & 82 Answers
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  • Question
    Is a WD Red drive inside this disk? I saw this in the comments of the other guest but I did not find it in the product description,   (9 Answers)

    By Scott April 30, 2017.

    Answers
    • Best 
      Answer

      Yes

      By Drgetsdraggedoffofplane April 30, 2017.

    • Question
      I have a 931g passport that is full. I cannot access individual files ,pics and folders at my leisure. The only thing it does is backup and restore period, Does the new 8T allow you to browse thru files and folders you've backed up and pick & restore?   (4 Answers)

      By pablo May 14, 2017.

      Answers
      • Best 
        Answer

        Whether or not you can access individual files and folders is not a function of any particular drive. It is a function of the software you are using to back up your files with.

        By SoCalBuckWheat May 21, 2017.

      • Question
        What is the difference between the WD Easy-store 8TB and the WD My-book 8TB? Trying to figure out why the easy-store is more expensive. Thanks   (4 Answers)

        By marka1620 June 12, 2017.

        Answers
        • Best 
          Answer

          The drives used. This one has a red NAS, while the other ones use, most likely, a WD blue. The easy-store is better for long-term storage.

          By mummylover July 1, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        is this hard drive compatiable with Mac? which is better WD easystore or WD My book?   (5 Answers)

        By zuberi May 3, 2017.

        Answers
        • Best 
          Answer

          as of this moment easystore is better because they use better quality hard drives. and yes, you can use it on any computer you wish.

          By Solomonshv May 5, 2017.

        • Question
          What are the specs for the hard drive? Is this a SMR or a PMR drive. Is it a helium drive like the mybook 8tb. What is the rpm speed of the drive?   (5 Answers)

          By noobie April 12, 2017.

          Answers
          • Best 
            Answer

            they are PMR. as far as i know, WD doesn't use SMR in any drive. that mostly a seagate thing. and yes, this is indeed a helium filled drive. it is actually a rebranded Hitachi He8 drive

            By Solomonshv May 26, 2017.

          • Question
            Will this work on a PlayStation 4?   (2 Answers)

            By Biggs July 23, 2017.

            Answers
            • Best 
              Answer

              Yes it does. That's what I bought it for.

              By jbrock0208 July 23, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Plus Member
          • Question
            Is the power adapter for this drive a power strip–friendly sideways brick like the recent My Book drives, or is it a long brick designed for vertical wall outlets that covers up 2 extra slots on a standard power strip if not installed on the end?   (5 Answers)

            By dgwdgw May 4, 2017.

            Answers
            • Best 
              Answer

              It is power-strip and outlet friendly (usable on top socket of the wall outlet without covering the bottom outlet).

              By Mehdi June 6, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Can hook this up to my Xbox one?   (2 Answers)

            By Balki April 23, 2017.

            Answers
            • Best 
              Answer

              Most likely. According to Microsoft, the max amount of usb storage on an Xbox one is 16tb, in any combination. So a single 8tb drive should work fine.

              By Diller April 23, 2017.

            • Question
              My friend will buy one drive for me, then transfer warranty to Vietnam. Could I do that? Hope to get your feedback soon.   (2 Answers)

              By Piti July 25, 2017.

              Answers
              • Best 
                Answer

                The manufacturer's warranty may not be valid if the item is taken outside of the United States.

                By FeyBBY July 25, 2017.

                • Top 25 Contributor
            • Question
              Does this need to be plugged into a power outlet for it work?   (5 Answers)

              By HarryJ July 28, 2017.

              Answers
              • Best 
                Answer

                Yes

                By Bored July 31, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member

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