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Hello SMITTY,WD My Cloud Home Duo Personal Cloud Storage device and appreciate your time providing the feedback. Also, we are sorry for the inconvenience caused to you while moving the data manually..We would like to inform you that WD My Cloud Home Duo is not a NAS device so an active internet connection is required to access the home storage. The My Cloud Home Duo is a personal cloud device with a focus on remote/mobile access.The My Cloud Home is compatible with the WD Discovery software for Windows and macOS, your user account - or better spoken - your storage capacity on the My Cloud Home - will be mapped automatically into your file explorer or Finder as an additional drive letter. We have mentioned few links below with the information related to the device use and features."My Cloud Home Online User Guide and Solutions"https://support-en.wd.com/app/answers/detail/a_id/21182/.Need Help? Please see our "'Contact Us" page for information.
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