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  • Front. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
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  • Alt View 1. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
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  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • MyPassport External Hard Drive - Product Overview video 0 minutes 49 seconds

WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBYVG0010BBK-WESN
SKU:
6356886
Your price for this item is $74.99
Page Showing 21-40 of 132 questions
Ask a Question

  • QuestionWhy does it take over 10 hours to complete a backup?

    Asked by Steve.

    • Answer Hi Steve, We are sorry for the inconvenience caused to you. To help us assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible.

      Answered by Western Digital Team

  • QuestionDoes it come with the USB cable?

    Asked by Basu.

    • Answer Yes.

      Answered by RogerC

  • QuestionDoes this work with Window's 11??

    Asked by Pat.

    • Answer Yes.

      Answered by RogerC

  • QuestionCan I backup iMac with My Passport 1 TB portable backup with Time Machine automatically? I plugged it in but Time Machine doesn't appear on menu under settings.

    Asked by Anonymous.

    • Answer Hello, we are sorry for the inconvenience. Please note that WD My Passport External drive comes preformatted in NTFS format for Windows OS. To use the drive for MacOS you can reformat the drive with macOS supported HFS+J file system using this link: https://support-en.wd.com/app/answers/detailweb/a_id/8200/ Please note that reformatting is a data destructive process, please backup data from the drive before reformatting it. For Time Machine backup and restore from MacOS to WD External Drive please refer to the link: https://support-in.wd.com/app/answers/detailweb/a_id/18952/ If you are facing any issue, please open a support ticket at https://support-en.wd.com/app/ask/session, the customer support team will contact you as soon as possible.

      Answered by Western Digital Team

  • QuestionWhat is the read speed on this drive?

    Asked by JenniferO.

    • Answer Hi, Please be informed that Universal Serial Bus (USB) is an interface standard that define how two devices work with each other. Real World Speed will vary by connection type, operating system, number of files, type of files, and folder structure. Please refer to the following link to know more about the speed: https://support-en.wd.com/app/answers/detailweb/a_id/5043/kw/usb%20speed

      Answered by Western Digital Team

  • QuestionI got a message that my laptop with windows10 will not support windows11. Will external drive allow me to upgrade from 10 to 11?

    Asked by pete.

    • Answer no, I don't think a backup will upgrade you to a new version of Windows. You will have to put the new version on your computer.

      Answered by DeborahM

  • QuestionDoes this external hard drive support iTunes? Can it play music on it with or without transferring the entire music library to the new laptop?

    Asked by Taylor1991.

    • Answer Hi, Thank you for your query. The WD My Passport 1TB External USB 3.0 Portable Hard Drive can store your iTunes library and play music when connected to a computer. As long as iTunes is set to read the library from the external drive, you can access and play your library without transferring it to a new laptop. If you have further questions, kindly open a support ticket at https://support-en.wd.com/app/askweb.

      Answered by Western Digital Team

  • Questionis this hard drive NTFS format?

    Asked by Brad.

    • Answer Hi, The WD My Passport 1TB External USB 3.0 Portable Hard Drive is pre-formatted with the NTFS file system, making it compatible with Windows. It can be reformatted to exFAT or HFS+ if you need to use it with Mac systems. If you have further questions, kindly open a support ticket at https://support-en.wd.com/app/askweb.

      Answered by Western Digital Team

  • QuestionWill this work on my iPad Pro?

    Asked by Gail.

    • Answer Hi, Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers. We have not tested the drive on mobile devices or an iPad. We recommend you to use the computer to move the data from the phone to the drive. Refer to the link in order to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes this item connect to USB A Port

    Asked by WPGIII.

    • Answer Hello, please note that the WD My Passport External drive is a plug 'n' play device tested and designed for seamless operation for Windows and Mac computers. This device has a SuperSpeed ​​USB-A cable that allows it to be connected to a USB -A port on your computer and has a USB 3.2 Gen 1 USB 2.0 interface.

      Answered by Western Digital Team

  • QuestionWill this work with vista operating system?

    Asked by Mint.

    • Answer Hello, Please be informed that WD My Passport is compatible with Windows® 10+, macOS 11+. For macOS users, a downloadable NTFS driver is available, allowing you to read and write without the need for reformatting.

      Answered by Western Digital Team

  • QuestionMy Passport external hard drive just spins when plugged in. I've been getting notices of low battery when I turn on my computer. But then it starts, but hard drive just spins.

    Asked by Passportharddrive.

    • Answer Hello, We recommend that you try connecting the drive to another computer using a different cable. If the drive creates same issue with another computer then open a ticket with the error screenshots if any at https://support-en.wd.com/app/askweb our technical team will get in touch with you at the earliest.

      Answered by Western Digital Team

  • QuestionCAN I LOAD QUICKBOOKS PROGRAM ON UNIT

    Asked by NEWUSER.

    • Answer I don't think you can, although I have never used Quickbooks as it is designed for businesses. I have used Qucken for many years. The program is installed on your computer and saved a backup to an external hard drive.

      Answered by R2D2

  • QuestionIs it compatible for recording arlosecurity cameras?

    Asked by Mark.

    • Answer Hi Mark, Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers. Please check with the manufacturer vendor whether the WD My Passport Hard Drive will fit and support the host device. In order to know more about the drive refer to the link: https://www.westerndigital.com/en-in/products/portable-drives/wd-my-passport-usb-3-0-hdd?sku=WDBYVG0010BBK-WESN -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs there an external hard drive compatible with chromebook?

    Asked by Joy.

    • Answer I have a Chromebook, and works perfectly together

      Answered by user951467

  • Questionis this compatible with Mac OS Mojave with a 2017 Mac laptop computer?

    Asked by Doe.

    • Answer Hi Doe, Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers. It comes pre-formatted with in NTFS for windows. However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detailweb/a_id/8200 Before formatting the drive we recommend you to please save your data because it is a data destructive process. -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this compatible with ibuypower?

    Asked by Audi.

    • Answer N/A

      Answered by TonyW

  • QuestionDoes this work on a Lenovo Ideapad 110?

    Asked by Anonymous.

    • Answer Hello, Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIf I were to use the as a storage device for my Xbox series s, would I still be able to play games that I have on it?

    Asked by trippster93.

    • Answer Hello Trippster93, Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers. You can store any data to the drive but you could not play the games directly from this drive. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes this come with the connection cord?

    Asked by kapori.

    • Answer Yes

      Answered by KimM

Page 2, Showing 21-40 of 132 questions

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