Questions & Answers
- Model:
- WDBFTM0040BSL-WESN
- |
- SKU:
- 6290670
Highly rated by customers for: Storage Capacity, Ease of use, Reliability
$139.99Your price for this item is $139.99
Page Showing 1-12 of 12 questions
Q: QuestionAmazon lists this a a USB-C with a USB-A adapter, but BB does not list either though one of the pictures shows what looks like a USB-C port on the drive.
Asked by SailRN.
- A:Answer Mine came with a cord that has a USB-C type plug on both ends. It came with a USB-A adapter. You can take the adapter and plug it into either end of the cord and that end will plug into any of the USB ports on your laptop or desktop. The other end plugs into the USB-C port on the external hard drive itself.
Answered by MarilynB
Q: QuestionWill I be able to format this for Mac and if I already have something saved on it will reformatting it negatively affect the saved information
Asked by Scott.
- A:Answer iT WILL WIPE IT.
Answered by LOKNAR
Q: QuestionDoes this come with automatic backup software same as the standard my passport?
Asked by ATL.
- A:Answer Yes, it does come with the software. If it does not, go to the WD website to download.
Answered by Andrew
Q: Questionwhat is the difference between wd reg exteranl hard drive and the ultra model
Asked by Ken.
- A:Answer Hi Ken, Please be informed that My Passport and WD My Passport Ultra are both external hard drive made by Western Digital, but they differ in a few key areas such as build material, design, price, etc. Please refer to the links to know detailed information about the drive: WD My Passport External Hard drive: https://www.westerndigital.com/en-in/products/portable-drives/wd-my-passport-usb-3-0-hdd?sku=WDBYVG0010BBK-WESN WD My Passport Ultra Hard drive: https://support-en.wd.com/app/products/product-detailweb/p/1527
Answered by Western Digital Team
Q: QuestionWhat year was this built? I saw bunch of reviews saying it had failed after 3 years
Asked by Golazo.
- A:Answer Hi, We request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to elaborate on the issue and, our support team will get in touch with you at the earliest.
Answered by Western Digital Team
Q: QuestionWill this work by connecting one end to the iPhone / iPad and the other end to this hard drive for photos, videos and file backups? I realized this is type c correct?
Asked by MIB079.
- A:Answer Hi, Please be informed that the WD My Passport Ultra drive is a plug 'n' play device tested and designed for Windows and Mac computers. We have not tested the drive on mobile devices or an iPad. We recommend you to use the computer to move the data from the phone to the drive. Refer to the link in order to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705134.pdf
Answered by Western Digital Team
Q: QuestionHow secure is this drive? encryption-wise?
Asked by DaveV.
- A:Answer Hello, Please be informed that you could encrypt the device using WD security software. Please refer to the mentioned link to use WD Security Software : https://support-en.wd.com/app/answers/detailweb/a_id/50696/ Also, this device built-in 256-bit AES encryption.
Answered by Western Digital Team
Q: QuestionMy question is will this WD Passport Utra 4TB External USB 3.0 Portable Hard Drive work on Windows 11 Software System?
Asked by TogGun.
- A:Answer Hello, We're excited to inform you that WD Passport Ultra is fully compatible with windows 11 operating system.
Answered by Western Digital Team
Q: QuestionWIll this Drive work on both the PC and the Mac without reformatting the disk?
Asked by Dan.
- A:Answer No it will need to be reformatted for either operating system.
Answered by srcrx86
Q: QuestionCan this drive be left vertical/standing up, or should it always lay flat?
Asked by Cristina.
- A:Answer I expect that the drive will not care about its orientation, but is should not be moved while it is spinning. If you put it on edge, you must hold it somehow so that it does not fall over while in use. If it falls over while the heads are in use you are virtually guaranteed to destroy the drive.
Answered by Fran
Q: QuestionI lost the cable to the WD my passport ultra 4 TB. Can I get a replacement?
Asked by Polly.
- A:Answer Yes just get a usb
Answered by Nintendo64bit
Page 1, Showing 1-12 of 12 questions
Top Rated
- $329.99Your price for this item is $329.99
- $79.99Your price for this item is $79.99
- $129.99Your price for this item is $129.99
- $169.99Your price for this item is $169.99
- $69.99Your price for this item is $69.99
- $134.99Your price for this item is $134.99
- $79.99Your price for this item is $79.99
- $169.99Your price for this item is $169.99$179.99The comparable value for this item is $179.99
- $279.99Your price for this item is $279.99
- $169.99Your price for this item is $169.99
- $329.99Your price for this item is $329.99$349.99The comparable value for this item is $349.99
- $349.99Your price for this item is $349.99
- $169.99Your price for this item is $169.99
- $59.99Your price for this item is $59.99$69.99The comparable value for this item is $69.99
- $104.99Your price for this item is $104.99$109.99The comparable value for this item is $109.99
- $229.99Your price for this item is $229.99
- $89.99Your price for this item is $89.99
- $144.99Your price for this item is $144.99
- $129.99Your price for this item is $129.99
- $154.99Your price for this item is $154.99$169.99The comparable value for this item is $169.99































