Questions & Answers

Q: QuestionDoes this product come with a warranty?

• A:Answer Yes, the weBoost Drive Reach OTR comes with a 2-year manufacturer's warranty and a 30-day money-back guarantee.

Q: QuestionIs there an app to help with the installation process?

• A:Answer Yes, you can download the weBoost App for an interactive guide with step-by-step videos and an antenna positioning guide.

Q: QuestionHow is the outside antenna mounted?

• A:Answer The outside antenna can be mounted using the included 3-way mount on a rack or mirror arm.

Q: QuestionDoes this booster work with all US carriers?

• A:Answer Yes, it works with all U.S. carriers, including Verizon, AT&T, and T-Mobile.

Q: QuestionWhere is it recommended to install the inside antenna?

• A:Answer It is recommended to install the inside antenna on the dash or a seat, at least 12 inches away from where you use your phone the most.

Q: QuestionWhat is the maximum uplink gain provided by the booster?

• A:Answer The maximum uplink gain provided by the weBoost Drive Reach OTR is 29.5 dB.

Q: QuestionIs boost OTR meant to use with a regular truck? How does it differ from the RV version?

Asked 3 years ago by Dena.

• A:Answer Hi Dena! The main different between the Drive Reach OTR and Drive Reach RV is the way the antenna mounts. The antennas are virtually the same antenna, but the RV antenna has U bolts that can allow it to be mounted to something like the back ladder of an RV. The OTR antenna comes with a 3-way mount that many truckers use on semitrucks (the side mirror) or on different types of racks for pickup trucks. If one mounting option works better for you, that would be the one we would recommend. These antennas both connect to standard CB antenna mounts if you had a 3rd party CB mount.

  Answered 3 years ago by weBoost Product Expert

  
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Q: QuestionDoes it come with a mount for the extended antenna?

Asked 4 years ago by Dolphin.

• A:Answer Yes, the weBoost Drive Reach OTR comes with a 13 inch and a 18 inch mast extension.

  Answered 4 years ago by weBoost Product Expert

  
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Q: QuestionDoes Best Buy do the installation

Asked 4 years ago by Chris.

• A:Answer The Drive Reach OTR installation is DIY and comes with an detailed installation manual. If you run into any issues, we would recommend reaching out to weBoost support at (866) 294-1660 or [email protected] for help.

  Answered 4 years ago by weBoost Product Expert

  
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Q: QuestionWhat does OTR stand for

Asked 1 year ago by Captdave.

• A:Answer It stands for "Over The Road" so basically it's designed for trucks and vehicles traveling on the road.

  Answered 7 months ago by MichalE

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Q: QuestionWhich of your boosters can use both 120 volt and 12 volt power supply systems?

Asked 3 years ago by Chris.

• A:Answer Only 12 volt or 110 plug

  Answered 1 year ago by DonaldSVerified Purchase

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Q: Questionhow does this react to multiple phones?

Asked 3 years ago by Lonewolf.

• A:Answer Works fine

  Answered 1 year ago by MichaelCVerified Purchase

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Q: QuestionCan this be used for inside a fish house? We are always on lakes where there is barely any signal.

Asked 4 years ago by Anonymous.

• A:Answer Not sure but probably would but they have for home cell booster as well

  Answered 1 year ago by DonaldSVerified Purchase

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Q: QuestionWill this work with 5G phone?

Asked 4 years ago by Libby.

• A:Answer Yes

  Answered 1 year ago by MichaelCVerified Purchase

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Q: QuestionDoes this unit cover Band 71, 600 MHZ?

Asked 4 years ago by TGMO.

• A:Answer The Drive Reach OTR will cover the following bands: Band 12/17 700 MHz, Band 13 700 MHz, Band 5 850 MHz, Band 4 1700/2100 MHz, Band 25/2 1900 MHz.

  Answered 4 years ago by weBoost Product Expert

  
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Q: QuestionI want to attach this device on my 5th wheel trailer to boost my cell phone signal. How high does it need to be above the roof line?

Asked 4 years ago by Joey.

• A:Answer Not sure I use for work purpose in oilfield locations are in middle of nowhere and don’t have good cellular phone signals so use to boost those signals for better service

  Answered 1 year ago by DonaldSVerified Purchase

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Q: QuestionHow close do you need to keep your phone to the inside antenna for it to be effective?

Asked 4 years ago by InspectorG.

• A:Answer 3 feet

  Answered 1 year ago by MichaelCVerified Purchase

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