Questions & Answers

Q: QuestionWhat is the subscription period for this software?

• A:Answer This software comes with a 1-year subscription.

Q: QuestionWhat operating systems are compatible with this software?

• A:Answer This software supports PC, MAC, Chromebook, Mobile Smartphones and Tablets including Windows, macOS, Apple iOS and Android.

Q: QuestionHow does Webroot Internet Security Plus protect my devices?

• A:Answer It provides real-time, always up-to-date protection for multiple connected devices against online threats like viruses, phishing attempts, ransomware attacks, and more.

Q: QuestionHow many devices can I install this software on?

• A:Answer You can install this software on up to 6 devices.

Q: QuestionWhy is Webroot fast?

• A:Answer Webroot scans faster, uses fewer system resources and safeguards your devices in real-time by identifying and blocking new threats through the cloud.

Q: QuestionIf I purchase this digital subscription, do I need to uninstall the Webroot software that is on my PC once my current service ends?

Asked 5 years ago by VAgirl52.

• A:Answer No uninstall needed - Simply put the new keycode into the "My account" section of your software when it runs out of time!

  Answered 5 years ago by WebrootTeam

  
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Q: QuestionCan I use this Webroot version on my Android mobile devices & does it protect email on PC's?

Asked 5 years ago by Madcal.

• A:Answer Webroot is available for android via the google play store. Webroot does not interfere with your email inbox, but it does protect you in many instances if you download a malicious attachment from an email. It's still important that you exercise caution at all times, however!

  Answered 5 years ago by WebrootTeam

  
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Q: QuestionWill turning on Google's enhanced safe browsing interfere with webroot

Asked 3 years ago by Patty.

• A:Answer It makes your system run slower for a while

  Answered 3 years ago by LeepVerified Purchase

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Q: QuestionYou offer WEBROOT for 6 devices at $69 and for 3 devices at $49.... but I noticed the published date is different... are the features better on the newer (more expensive) version, or is it just higher priced because of the number of devices covered?

Asked 5 years ago by jimmyjo.

• A:Answer Your 2nd thought is the correct one - The higher price is due to higher number of devices covered.

  Answered 5 years ago by WebrootTeam

  
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Q: QuestionIf my computer already has a virus, will this get rid of it? It’s much more cheaper then a virus removal.. which doesn’t even end up protecting my devices.

Asked 7 years ago by Kara.

• A:Answer Yes

  Answered 6 years ago by DellVerified Purchase

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Q: QuestionWhat year is your Webroot Internet Security Plus? I saw on Webroot they have different names like Essentials and Complete Protection. Why are your names different than Webroot?

Asked 1 month ago by Abigail.

Q: QuestionI have this software installed on three devices through my subscription. Can I get this installed on another device through my subscription?

Asked 1 month ago by Tippy.

Q: Questionwill this work on a hp labtop

Asked 3 months ago by missy.

• A:Answer Yes

  Answered 2 months ago by PanteaHVerified Purchase

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Q: QuestionDoes Webroot anti-virus have VPN

Asked 4 months ago by Kathy.

• A:Answer yes

  Answered 1 month ago by HeathMVerified Purchase

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Q: QuestionMy PC's OS is Windows 10. Will my Webroot continue protection after Windows 10 is retired on October 14, 2025?

Asked 8 months ago by Trixie.

Q: QuestionCan I use the subscription in another country?

Asked 1 year ago by Mike.

• A:Answer no

  Answered 1 month ago by HeathMVerified Purchase

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Q: QuestionDoes Web Root interfere with programs on an iPhone? I had Mcafee on my iPhones and several programs did not work properly, specifically VPN.

Asked 1 year ago by Anonymous.

• A:Answer Webroot does not usually interfere with other apps and programs. You can check https://answers.webroot.com/ for troubleshooting if your issue persists. Thank you,

  Answered 1 year ago by WebrootTeam

  
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Q: QuestionIs there any identity theft protection included with this plan?

Asked 1 year ago by Anonymous.

• A:Answer yes

  Answered 1 month ago by HeathMVerified Purchase

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Q: QuestionDoes this Webroot package also include protection from ransomware?

Asked 1 year ago by Dylan.

• A:Answer dont know? ask Geek Squad!!!!!!!!!!!!!

  Answered 1 year ago by CharlesWVerified Purchase

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