Questions & Answers

Name: Webroot - Internet Security with Antivirus Protection 2019 (6-Devices) (2-Year Subscription)
Brand: Webroot
SKU: 8566399
Price: 49.99 USD
Rating: 4.6 (965 reviews)

Webroot - Internet Security with Antivirus Protection 2019 (6-Devices) (2-Year Subscription)

Model:: WEB803800F112; |
SKU:: 8566399

User rating, 4.6 out of 5 stars with 965 reviews.

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Questionis this the cost of a 2 year subscription for 3 users or is this the cost per year?My question really has 2 parts: The first is this the 2 year cost or per year cost? The second question is: Can I download the software and how?
Asked 11 years ago by kitty.
- Answer Hi Kitty, The cost you're seeing is the cost for the full 2 year subscription. Since our software is based in the cloud, it can be downloaded from the following links: Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe Webroot Best Buy Installer (Mac): http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg Webroot Community Team Mark M.
  Answered 11 years ago by WebrootTeam
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Questionwill this software remove existing viruses on a computer?Can this software also be used to clear up a computer that already is contaminated with viruses?
Asked 10 years ago by joe.
- Answer As soon as you load it on your computer, it will run a scan and remove any viruses on all computers.
  Answered 10 years ago by ArcherychampNo1
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QuestionIn the description it does not mention windows 10. Will it work with Windows 10 or do I need to look at a different version of the program?
Asked 9 years ago by Charles.
- Answer I've been using Webroot Secure Anywhere on a machine with Windows 10 as its native OS, and it's worked perfectly.
  Answered 9 years ago by Airscribe
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QuestionDo I need to uninstall McAfee before installing Webroot.Next question, if I purchase the 2 year protection and there are up-grades during that time, do I receive them for free?
Asked 9 years ago by rogt.
- Answer rogt, There is no need to uninstall McAfee after installing Webroot, however Webroot is much faster than McAfee and uninstalling McAfee may actually speed up your computer. All updates that Webroot does are automatic so you will receive any updates that become available during the period of your license. I hope this helps!
  Answered 9 years ago by WebrootTeam
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QuestionI see that this product says Windows 10 operating system, but will it also work for Windows 7?
Asked 10 years ago by Dave P.
- Answer Yes, this software will run on Windows 7.
  Answered 10 years ago by CommunityAnswer
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Questioncan this be purchased to renew an existing subscription? Can the software be received electronically instead of through the mail?
Asked 11 years ago by Anonymous.
- Answer Hi, The answer to your question depends on what type of customer you are with Best Buy. If you are a Best Buy Assurance customer, your renewal should happen automatically as your subscription to Best Buy Assurance is a rolling one. If you are an "off-the-shelf" Best Buy customer, you can renew online or over the phone, or you can buy a new copy of the software. If you buy a new copy as per your question, it technically would be a new subscription rather than a renewal, so you would have to enter your new Keycode. To answer the final part of your question, since our software is based in the cloud, it can be downloaded from the internet via the following installer links: Webroot Best Buy Installer (PC): http://updates.webroot.com/downloads/WRInstallBestBuy.exe Webroot Best Buy Installer (Mac): http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg Webroot Community Team Mark M.
  Answered 11 years ago by WebrootTeam
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QuestionDoes the subscription begin when you purchase it OR when you install and put the keycode in? I am renewing a current version of webroot, just don't want to until my current subscription expires.
Asked 6 years ago by Porky.
- Answer When you load it
  Answered 6 years ago by SherBear
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QuestionCan this be used on a 64bit operating system? Webroot description for best buy states it only works on a 32bit os. Do your offer the same package with the same price for 64bit operating systems?
Asked 9 years ago by 2016DARKLOTUS.
- Answer Good question! The Webroot SecureAnywhere software can be installed on both 32bit and 64bit operating systems. No matter what package you select, you should have no issues installing your Security to your System. Please don't hesitate to reach out to us directly should you have any other questions or concerns. [email protected]
  Answered 9 years ago by WebrootTeam
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QuestionCan this be used on Windows vista home premium, service pack 2, 64 bit operating system?
Asked 9 years ago by 2016DARKLOTUS.
- Answer Yes, Webroot is fully compatible with Windows Vista. Please do not hesitate to let us know if you have any other questions or concerns.
  Answered 9 years ago by WebrootTeam
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QuestionCan you put this on android phone as 1 of your 3 devices?
Asked 10 years ago by Anonymous.
- Answer Hello, Yes, you can install Webroot on your Android phone. You can locate instructions on how to do that at http://www.webroot.com/us/en/products/wsa-installer-download. If you require any assistance, please do not hesitate to contact our support team and we would be happy to assist you with this. Regards, James G. Social Media and Customer Relations Coordinator
  Answered 10 years ago by WebrootTeam
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QuestionIt's 2017 to 2018 ( 2 year subscription) ?
Asked 9 years ago by Anonymous.
- Answer Hello User: if you purchase the product on January 5, 2017 for a 2-year subscription then your subscription will end January 4, 2019. You will received warning notices on your computer letting you know that your subscription will end soon. You can renew your subscription online with the same key code or purchase another one and use a different key code. I found the trying to re-purchase the same key code online cost more. Hope this helps you.
  Answered 8 years ago by lawph2
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Questionwhen i Install this will it completly remove my old nortons anti virus program?
Asked 9 years ago by Anonymous.
- Answer You need to uninstall your other virus program and then install this program.
  Answered 8 years ago by Cheryl
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QuestionWill this work with Windows 7 Professional?
Asked 9 years ago by rogt.
- Answer Yes this will work on any Windows OS from XP and up. XP, Vista, 7(all versions), 8, 8.1, and 10.
  Answered 9 years ago by Whinterfell
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QuestionCan you download on a Mac and iPad?
Asked 10 years ago by Nana.
- Answer Yes it allows you to install on Mac and mobile devices easily.
  Answered 10 years ago by Js4494
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QuestionHello I sent a payment to Webroot Best Buy Assurance: I made a payment to webroot and I got an email back stating that most payments go to Webroot Best Buy Assurance: I sent the right amount that was asked. It has not cleared my bank so please help
Asked 5 years ago by Patty.
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QuestionI purchased a laptop in 2017... long time to wait to ask this question, I know. But, I never installed my webroot security, does it expire if I have never opened it or used the code?
Asked 5 years ago by Millermayne.
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QuestionI bought Webroot a few hours ago. Tried to download but keeps telling me it is ready to download? Please help
Asked 5 years ago by Sue.
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QuestionCan I just put the new code into my current Webroot Software (same version) that is about to expire, and carry on with the new 2 year plan? OR should I remove program and re-install?
Asked 6 years ago by Porky.
- Answer I had to remove and reinstall for mine to stay current. My original Webroot was from Webroot direct, but my most recent was a new purchase from Best Buy at a cheaper price.
  Answered 6 years ago by Gator
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QuestionDoes this require a automatic renewal for download
Asked 6 years ago by Shannan.
- Answer You can buy in sore and renew and download a multi year subscription. Best plan!!
  Answered 6 years ago by Teachetmom85
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Questiondoes this webeoot antivirus have a disk for installing or is it digital?
Asked 6 years ago by mary.
- Answer Yes, this software is delivered on a CD-ROM disc.
  Answered 6 years ago by CommunityAnswer
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Showing 1-20 of 56 questions

Questions & Answers

Webroot - Internet Security with Antivirus Protection 2019 (6-Devices) (2-Year Subscription)

Q: Questionis this the cost of a 2 year subscription for 3 users or is this the cost per year?My question really has 2 parts: The first is this the 2 year cost or per year cost? The second question is: Can I download the software and how?

Q: Questionwill this software remove existing viruses on a computer?Can this software also be used to clear up a computer that already is contaminated with viruses?

Q: QuestionIn the description it does not mention windows 10. Will it work with Windows 10 or do I need to look at a different version of the program?

Q: QuestionDo I need to uninstall McAfee before installing Webroot.Next question, if I purchase the 2 year protection and there are up-grades during that time, do I receive them for free?

Q: QuestionI see that this product says Windows 10 operating system, but will it also work for Windows 7?

Q: Questioncan this be purchased to renew an existing subscription? Can the software be received electronically instead of through the mail?

Q: QuestionDoes the subscription begin when you purchase it OR when you install and put the keycode in? I am renewing a current version of webroot, just don't want to until my current subscription expires.

Q: QuestionCan this be used on a 64bit operating system? Webroot description for best buy states it only works on a 32bit os. Do your offer the same package with the same price for 64bit operating systems?

Q: QuestionCan this be used on Windows vista home premium, service pack 2, 64 bit operating system?

Q: QuestionCan you put this on android phone as 1 of your 3 devices?

Q: QuestionIt's 2017 to 2018 ( 2 year subscription) ?

Q: Questionwhen i Install this will it completly remove my old nortons anti virus program?

Q: QuestionWill this work with Windows 7 Professional?

Q: QuestionCan you download on a Mac and iPad?

Q: QuestionHello I sent a payment to Webroot Best Buy Assurance: I made a payment to webroot and I got an email back stating that most payments go to Webroot Best Buy Assurance: I sent the right amount that was asked. It has not cleared my bank so please help

Q: QuestionI purchased a laptop in 2017... long time to wait to ask this question, I know. But, I never installed my webroot security, does it expire if I have never opened it or used the code?

Q: QuestionI bought Webroot a few hours ago. Tried to download but keeps telling me it is ready to download? Please help

Q: QuestionCan I just put the new code into my current Webroot Software (same version) that is about to expire, and carry on with the new 2 year plan? OR should I remove program and re-install?

Q: QuestionDoes this require a automatic renewal for download

Q: Questiondoes this webeoot antivirus have a disk for installing or is it digital?

Questionis this the cost of a 2 year subscription for 3 users or is this the cost per year?My question really has 2 parts: The first is this the 2 year cost or per year cost? The second question is: Can I download the software and how?

Questionwill this software remove existing viruses on a computer?Can this software also be used to clear up a computer that already is contaminated with viruses?

QuestionIn the description it does not mention windows 10. Will it work with Windows 10 or do I need to look at a different version of the program?

QuestionDo I need to uninstall McAfee before installing Webroot.Next question, if I purchase the 2 year protection and there are up-grades during that time, do I receive them for free?

QuestionI see that this product says Windows 10 operating system, but will it also work for Windows 7?

Questioncan this be purchased to renew an existing subscription? Can the software be received electronically instead of through the mail?

QuestionDoes the subscription begin when you purchase it OR when you install and put the keycode in? I am renewing a current version of webroot, just don't want to until my current subscription expires.

QuestionCan this be used on a 64bit operating system? Webroot description for best buy states it only works on a 32bit os. Do your offer the same package with the same price for 64bit operating systems?

QuestionCan this be used on Windows vista home premium, service pack 2, 64 bit operating system?

QuestionCan you put this on android phone as 1 of your 3 devices?

QuestionIt's 2017 to 2018 ( 2 year subscription) ?

Questionwhen i Install this will it completly remove my old nortons anti virus program?

QuestionWill this work with Windows 7 Professional?

QuestionCan you download on a Mac and iPad?

QuestionHello I sent a payment to Webroot Best Buy Assurance: I made a payment to webroot and I got an email back stating that most payments go to Webroot Best Buy Assurance: I sent the right amount that was asked. It has not cleared my bank so please help

QuestionI purchased a laptop in 2017... long time to wait to ask this question, I know. But, I never installed my webroot security, does it expire if I have never opened it or used the code?

QuestionI bought Webroot a few hours ago. Tried to download but keeps telling me it is ready to download? Please help

QuestionCan I just put the new code into my current Webroot Software (same version) that is about to expire, and carry on with the new 2 year plan? OR should I remove program and re-install?

QuestionDoes this require a automatic renewal for download

Questiondoes this webeoot antivirus have a disk for installing or is it digital?