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Questions & Answers
- Model:
- WEB803800V013
- |
- SKU:
- 6410932
Highly rated by customers for: Overall Performance, Protection, Ease of Use
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Page Showing 61-67 of 67 questions
Q: Questionit says digital download is available but there is no download button to start download
Asked by mik.
- A:Answer How did you purchase the product and follow those instructions.
Answered by TamiS
Q: QuestionI just bought a new laptop for my daughter.. It comes with this software free for six months. But I don't want this antivirus software. Will I be charged for it if I return the laptop. Even though I never ordered or wanted the software to begin with?
Asked by bilmac.
- A:Answer You shouldnt be charged for it because it was a free add-on. But just in case you should call bestbuy themselves and they would be able to give a definite answer.
Answered by HannahP
Q: QuestionHow do I download the webroot subscription that came with purchase? My BB acct shows the subscription under my orders and says "ready to download", but it's not showing up under my digital library.
Asked by MegW.
- A:Answer Called the geeks and they got it done for me
Answered by Jill
Q: QuestionHow do I install my free subscription for the antivirus or do I HAVE to go through the geek squad? Or does it automatically start once my computer is set up?
Asked by Mikaela.
- A:Answer No idea. I followed the email link and it took me to an empty page.
Answered by CDickerson
Q: QuestionCan I add this antivirus I purchased onto my Apple iPad Pro?
Asked by Randy.
- A:Answer Yes
Answered by Nick
Q: QuestionWhere is my keycode?
Asked by Abena.
- A:Answer Just use their website to search for how to find your product key code: https://www.webroot.com/us/en/support/support-home
Answered by 11B33T
Q: QuestionHow do I opt out of the automatic renewal?
Asked by stress.
- A:Answer If you signed up for auto-renewal through BestBuy, then you'll need to contact BestBuy directly. If you signed up for auto-renewal manually through the Webroot client, please reach out to our support team to cancel: https://www.webroot.com/us/en/support/home-contact
Answered by WebrootTeam




























