Questions & Answers

Q: QuestionWhat parts are needed to "convert" this fan to operate as a "recirculating" unit ?? And are those parts available only through Whirlpool , or are they generally available elsewhere?

Asked 4 years ago by Anonymous.

• A:Answer This Whirlpool® Microwave comes set up for recirculating ventilation.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Question2 QUESTIONS CAN THE LED LIGHT BE ADJUSTED BRIGHTER AS it is VERY DARK UNDER THE UNIT EVEN WITH LIGHT ON HIGH? ALSO NO BACK LIGHT ON LED PAD IS VERY HARD TO SEE NOS. BEING BLACK...2 THINGS I FIND DISTRACTING..

Asked 4 years ago by RICHT.

• A:Answer even on high the light is quite low/dark. I see it is only 25 watts. Can it be replaced by a 40 watt halogen light?

  Answered 2 years ago by deefee2

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWe’re can I by factory filters for this unit

Asked 4 years ago by Zup.

• A:Answer Zup, please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI want the matching electric range/oven ceramic top. Same width?

Asked 4 years ago by Anonymous.

• A:Answer Did not install the microwave. I returned it before opening the box. Sorry I can't be helpful. Suggest you use the Consultation service at Best Buy.

  Answered 4 years ago by DissatisfiedVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this microwave vent less / Recirculating as well as being able to vent to the out side

Asked 4 years ago by Jame.

• A:Answer Hello Jame. This Whirlpool® Microwave can be vented through the exterior or recirculating.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe light and fan button will not work anymore. Is there a fuse that could have went out? We are not sure where to look for it? When I press it doesn’t even make a sound. Thanks for your help!

Asked 4 years ago by Anonymous.

• A:Answer We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat are the outside dimensions of unit

Asked 4 years ago by H123.

• A:Answer Hello Curious. The depth is 18 inches, the height is 10 5/16 inches and the width is 29 7/8 inches for this Whirlpool® Microwave.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the blower have to be reversed to vent it out of the house? The installation manual only gave direction to attach the damper, and did not specify if the blower had to be changed.

Asked 4 years ago by Jess.

• A:Answer Blower only vents one way. Air is sucked in around lights and is pushed out the back or top.

  Answered 4 years ago by RickVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat should be the clearance from the top of the stove to the bottom of the microwave?

Asked 4 years ago by jimbo.

• A:Answer jimbo, please visit https://bit.ly/3apvGdh and refer to page 3 for more information.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow to unlock the control lock

Asked 4 years ago by Annie.

• A:Answer Hello Annie. You will need to press the cancel button for 3 seconds to unlock the keypad. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi, does The $199 geek squad installation include taking out the existing microwave/ built in fan , there is not a range hood but rather a existing microwave..Thankyou

Asked 4 years ago by Bren.

• A:Answer Hello Bren. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat bulb do I buy for under the hood of my Whirlpool microwave WML55011HS? Can you provide part # please? Thanks

Asked 4 years ago by Kristin.

• A:Answer Kristin, please visit https://bit.ly/3rOa7u5 and refer to page 5 for more information.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a light on the bottom that shines over the stove?

Asked 4 years ago by DD1529.

• A:Answer Hello DD1529, Yes this unit does have a light underneath that will shine on the cooktop. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionWhat could be the problem when all things work on the microwave except light inside which now don't make the microwave come on

Asked 4 years ago by 4567.

• A:Answer Hi 4567, In regards to the light not coming on this could be due to the light being out and needing to be replaced. If it is more than that and the unit is not working at all. That may require a service call. We hope that helps.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you make a microwave that goes over the range that is vented externally which really is better. We want to vent it externally like a range hood

Asked 5 years ago by Lu.

• A:Answer Mine vents like a over the range hood. Right into the cabinet.

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long is the power cord for this unit?

Asked 5 years ago by Bob.

• A:Answer It’s like two feet.

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the dimensions. How far above the stove must it be.

Asked 5 years ago by Carol.

• A:Answer On our microwave the Paperwork said it needed to be 30in above the cook top. If it is a slim microwave then you only need 24in. They don't tell you that in the store. The width is a standard 30in

  Answered 4 years ago by DOUBLE69Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan this unit be plugged into a wall plug?

Asked 5 years ago by FOOT.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - White

• A:Answer Hello FOOT. You can plug this Whirlpool® Microwave into a wall plug. Please visit https://bit.ly/3evma9n and refer to page 3 for more information.

  Answered 5 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the blower motor have to be flipped like other range top microwaves if I want to vent it out the back?

Asked 5 years ago by Tcpd.

• A:Answer No, you only have to add and/or remove plates that are provided to direct the air flow either to the top or back to an outside exhaust. The unit comes setup for inside exhaust.

  Answered 5 years ago by LowProfileMicrowave

  Helpful (0)Unhelpful (0)ReportAnswer this question