Questions & Answers

Q: QuestionMy kitchen is relatively small and cabinets 12 inches deep. Will this look odd jutting 6 inches? Most microwaves are 15 o/16 inches deep. I am VERY concerned with aesthetics (NOT concerned with practicality); will it look really odd??

Asked 4 years ago by Susan.

• A:Answer The appearance is different. Best go to an appliance store that has one installed and see for yourself. The full width with square corners is noticeable and the extra three inches changes how you work at the range top. The appearance is great, the adjustment in the working space is likely to matter more initially.

  Answered 4 years ago by iPhoneXislive

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Q: QuestionDoes whirlpool microwave model WML55011HS have a recirculating vent configuration? Is it set up for that mode out the box? The instructions don’t mention anything but a wall vent or roof vent option. But it does come with a charcoal filter...

Asked 4 years ago by Moose36.

• A:Answer Yes - there are four or five loose grilles and covers about 2 inches by 5 inches with screws that are fastened in one of two ways to make the unit direct vented or recirculating. One forward discharging grille cools the microwave's magnetron. There is a noticeable upward warm air discharge at the front of the unit but that air is not in contact with food vapors or grease laden air.

  Answered 4 years ago by iPhoneXislive

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Q: Questionwhat side does the cord go up into the cabinet.... I'd like to pre drill the cabinet now, and before I install unit. Also it would help in placing the outlet before hand

Asked 4 years ago by Giovanni.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - Stainless Steel

• A:Answer The right side, there are plenty YouTube videos

  Answered 4 years ago by MarkVerified Purchase

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Q: QuestionCan this model be used as microwave mounted in a cabinet/under a cabinet as a microwave only and not used to recirculate air? We wanted the Low Profile look just for microwaving items and placed in the cabinet design and not for over the range.

Asked 4 years ago by ReadyMan.

• A:Answer Hello ReadyMan! We can only recommend this model be installed per the Installation Instructions. We do apologize.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this come in white ?

Asked 4 years ago by Ellen.

• A:Answer Hello Ellen! Yes, this does come in white. https://bit.ly/3DzzNR4 We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat type of light is the over the cooktop lighting, LED or Haolgen?

Asked 4 years ago by Anonymous.

• A:Answer Hi! the Work Surface Lighting on this model is Halogen. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes it come with mounting brackets?

Asked 4 years ago by Conn.

• A:Answer HI Conn! This Over-the-Range Microwave Hood Combination does come with a mounting plate. You can refer to page 9 of the "Installation Guide" for how to install the mounting plate. Here is the link to that document: https://bit.ly/2SK3UlF

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHow many inches from the bottom of the installed microwave to the top of the stove cooktop should there be.?

Asked 4 years ago by Deb.

• A:Answer Hi Deb, here is the link to the Installation Guide for this model. https://bit.ly/3npAJj0 On page 3 you will find a diagram of the space requirements for installation. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhere can I get a replacement lightbulb for this microwave

Asked 4 years ago by Anonymous.

• A:Answer Hi! We'd be happy to provide further assistance. Please reach out to us directly at 866-698-2538 Monday–Tuesday: 8:00 AM to 8:00 PM EST and Wednesday–Friday: 9:00 AM to 7:00 PM EST

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the amperage of the microwave

Asked 4 years ago by Italy19.

• A:Answer Hello Italy19! This model is 15 amps. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionPress start and get message to: OPEN/CLOSE DOOR

Asked 4 years ago by Sweety.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - Stainless Steel

• A:Answer Hello Sweety! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhere can I get a replacement bulb for the light underneath

Asked 4 years ago by Vito.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - Black

• A:Answer Hi Vito, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare for assistance with your request. Thanks!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionCan I use it as a countertop microwave until I can have it installed?

Asked 4 years ago by MKCronin.

• A:Answer Hi MKC, this unit is intended for over-the-range use only. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhen hit any key pat of control panel doesn’t work but when I hit the 30 seconds button works and before unlock works how I reset or fix this problem

Asked 4 years ago by Anonymous.

• A:Answer Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHow is the Whirlpool nameplate attached to the front of the microwave? I like de-badging my appliances, so is this a possibility?

Asked 4 years ago by jsslifelike.

• A:Answer Hi jsslifelike, it is adhered to the appliance, however, we cannot guarantee there would be no damage to the finish if removed and do not recommend removal.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionCan this microwave vent out the top on the back of the unit?

Asked 4 years ago by Laurie.

• A:Answer Hello Laurie! This model will vent out the top front if you are recirculating the unit back into the home. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhen the door of this microwave oven is open, what is the height of the opening? What is the tallest dish that can safely be used? Thank you.

Asked 4 years ago by Curious.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - Stainless Steel

• A:Answer From the tray to the top of the chamber is 6.5in.

  Answered 4 years ago by BillVerified Purchase

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Q: QuestionDo I have to install an electrical outlet in my cabinets above the microwave or can it be plugged into an outlet next to my stove

Asked 4 years ago by Sillyputty.

• A:Answer Hi Sillyputty, here is the link to the installation instructions. You can find the electrical requirements located here. If the cord will reach the outlet, it shouldn't be a problem. Hope this helps. https://bit.ly/2SK3UlF

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the decibel level of the recirculating fan? Also is there auto shutoff of the fan?

Asked 4 years ago by LGWifiFrontLoadWasher.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination - Black Stainless Steel

• A:Answer Not sure of the decibel. Strong

  Answered 4 years ago by atlsamm

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