Questions & Answers

Q: QuestionWhat makes the door open and the fan and light come on when I press the start button? Sometimes it will happen in the middle of cooking.

Asked 7 years ago by Mermaid.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Mermaid, we ask that you reach out to us at 1-800-253-1301 if you feel there is a functional concern. We are open Monday through Friday from 8 am to 8 pm EST.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionHi. Can this microwave initially be installed to recirculate and then later have the venting changed to vent outdoors?

Asked 7 years ago by Pollyanna.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Pollyanna, absolutely.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionI installed this microwave and the microwave section works fine. However, I am not able to turn on the fan or the light by simply pressing the buttons on the left. Is there anything that could have locked only these buttons up?

Asked 7 years ago by jason.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hi jason. if you are having a functional concern with your appliance we recommend you call us for a possible service call. We can be reached at 1-800-253-1301 and we are open Monday through Friday from 8 am to 8 pm EST.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionThat fact that 50 people have asked questions should tell YOU that the instruction manual provided with this appliance is worthless. You should be providing an link with clarification on the function buttons and not have your customers providing answers.

Asked 7 years ago by Disappointed.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer I agree the manual is three pages of confusing diagram and wording. This comes with option to recirculate in the house, vent back or at the top . Instructions are confusing but all you need is to replace two metal plates that comes with the unit.

  Answered 3 years ago by Anonymous

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Q: QuestionHow do you set the clock

Asked 7 years ago by GeeJaa123.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Open the microwave door, clock button is on keypad.

  Answered 6 years ago by ciscokidVerified Purchase

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Q: QuestionDoes it have to be vented?

Asked 7 years ago by Greg.

• A:Answer Hello Greg! No, this model is set to recirculate back into the home. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: Questionhow wide is the microwave?

Asked 7 years ago by branch.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer branch, the Microwave width is 29 7/8". Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionHi, Can this replace an existing 1.8 cuft whirlpool microwave hood ?

Asked 7 years ago by Paz.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer yes it will fit in any 30" wide space

  Answered 7 years ago by NicoVerified Purchase

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Q: QuestionBest buy just installed this and I absolutely love everything. My question is....is there any way to make the sound louder when it's done? I have to be standing right in front of it to hear it

Asked 7 years ago by Elsi.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Elsi, we are so happy to hear that you are happy with the Microwave, unfortunately the sound option is only on and off. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionCan I just set this on a shelf provided it's deep enough ?

Asked 7 years ago by Jen.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer The arrow on the outside

  Answered 7 years ago by TMS1126Verified Purchase

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Q: QuestionIs the depth really 18”? Seems like depth of most microwaves is 16”. I am concerned it will stick out too far past my cabinets.

Asked 7 years ago by Kimmerl.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer yes it does stick out about the same as a hood

  Answered 7 years ago by Bigpapacooking

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Q: QuestionThe mounting plate has 2 tabs that protudes above the rest of the mounting plate. Are they to be tight up against the bottom of the cabinet or are they to be bent down into the slots and then the mounting plate be pushed up to the bottom of the cabinet?

Asked 7 years ago by Jane.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer My microwave does not sit on the bracket will this cause a problem

  Answered 2 years ago by Anonymous

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Q: QuestionWhat is the purpose of the plates that cover the vents on the top of the microwave?

Asked 7 years ago by Curious.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Many manufacturers offer the option to vent into the room rather than to outside if there is no opportunity to do so. Not ideal but it is an option.

  Answered 7 years ago by FMEPVerified Purchase

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Q: QuestionThe installation diagram shows the distance from the top of the mounting plate to the bottom edge as 17-1/4" yet the microwave outside height is 10-5/16". What is the actual vertical clear wall dimension required for attaching the mounting plate?

Asked 7 years ago by bksldr7.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer It's definitely not 17-1/4. The docs on the bestbuy site are wrong. The ones on the whirlpool site are correct but don't state the measurement. They do show that mounting plate is <= 10-5/16.

  Answered 6 years ago by Snowflake

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Q: QuestionPlease advise carriage charge to ship to the United Kingdom.

Asked 7 years ago by Carleton.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer problably not

  Answered 5 years ago by confiusedVerified Purchase

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Q: QuestionI just purchase a whirlpool microwave hood combination and do not work at all the power is range in my outlet is correct but, but when I star to warm or cook something, just the interior light work nothing else

Asked 7 years ago by Gerry.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Gerry! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this microwave oven cause RADIO FREQUENCY INTERFERENCE from the power supply? Does it require special filtering on its power line? Any reported RFI issues?

Asked 7 years ago by Hamradioguy.

• A:Answer Hello Haradioguy! This unit would plug into a standard outlet and currently has no reported RFI issues. Thank you for your inquiry on our Whirlpool appliances.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionIs the plug straight or right angle and how long is the plug wire?

Asked 7 years ago by Gards.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Gards! The plug is straight and is around 3ft long. Thank you for your inquiry on our Whirlpool appliances.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionWhat type of side filer is to be used for a 36 inch opening?

Asked 7 years ago by Mome.

This question was asked about the related product: Whirlpool - 1.1 Cu. Ft. Low Profile Over-the-Range Microwave Hood Combination with Hidden Control Panel - Stainless Steel

• A:Answer Hello Mome! Per the Installation Instructions the Filler Kits are: Filler Panel Kits: 8171336 White, 8171337 Black, 8171338 Biscuit, 8171339 Stainless Steel, and 99403 Almond.

  Answered 7 years ago by WhirlpoolTeam

  
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