A:AnswerHello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.
A:AnswerHello tamarab, this model cannot be used as a countertop microwave. We can only recommend this model be installed per the Installation Instructions for proper use of the appliance. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerIt has been a while. I do not know the actual weight of shipping. I pick it up at Best buy. You can get tthat info on Best Buys Web page under the item your are looking at.
A:AnswerFirst are you installing over a stove. If so there is usually a require height over the burner the micro should be placed.
In your package, there are instructions on placement for vents. My vent hole is in the cabinet that is ceiling high and a hole thru the top of the cabinet , thru the studs and out side vent.
A:AnswerHi! This is an Over-the-Range Microwave Hood combo, so this particular model wouldn't work fully enclosed. There are however several "countertop microwave" models that have the option of 27" or 30"W trim kits to achieve the built-in look you may be looking for. Model WMC50522HV linked here: https://bit.ly/3bppuVK or model WMC30516HV linked here: https://bit.ly/3naIuKt You can access the "installation guide" by clicking the "interactive tour and documents" link located just under the product image.
A:AnswerHello Donna, the dimensions of this microwave WMH31017HZ are Depth 15 9/16", Height 17 1/8", Width 29 15/16", and Depth With Door Open 90 Degree 39 3/8". We hope this helps.
A:AnswerThe mounting plate is a standard 17 1/4 inch from the top. you can screw the plate through the tiles but will have to add a spacer above the tiles which is the same thickness as the tiles.
A:AnswerHello MoeB, the door will need to be replaced. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
