Questions & Answers

Q: QuestionDo you install? If not, do you have someone to recommend to install it?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionDo any of the samsung flex electric ranges have a toast setting??

Asked 5 years ago by Pj.

Q: QuestionWhat do I need extra if anything to vent the microwave outside?

Asked 5 years ago by Pj519.

Q: QuestionCan you adjust the volume of the tones or beeps?

Asked 5 years ago by Anonymous.

• A:Answer Yes, you can adjust the volume of the beeps via the "Clock" function. Scrolling thru the Clock will give you a variety of options to include silencing the beeps, energy saving mode, etc.

  Answered 4 years ago by Lowcountrygal

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Q: Questioni dont have any seperate venting hood installed for my gas stove. would this microwave be enough or would i be in any code violation?

Asked 5 years ago by kmanni.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer The vent on the microwave is enough.

  Answered 5 years ago by ShayVerified Purchase

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Q: QuestionJust bought a newly renovated home with this microwave installed. I can hear the vent running and can feel air coming from the top but don't feel/see anything being drawn from the bottom. Is it normal for the intake draw any of the steam/smoke/air? New MW

Asked 5 years ago by StevieRats.

Q: QuestionHow do you change the charcoal filter? It was answered but there's more than 2 screws. Could you tell me what screws? I uploaded pictures. Would you provide a video on how to change it. I want to make sure I remove the right screws.

Asked 5 years ago by Gerry.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

Q: Questioni have a model kcms1555rss microwave i need to replace, it is built in so i would need trim pc also, stainless steel, current one is KitchenAid serial no. fgt5026933 what would you recommend

Asked 5 years ago by Anonymous.

Q: Questiondoes this microwave come with the outside venting fixture

Asked 5 years ago by jimbo.

• A:Answer I don't understand, what you mean by outside venting fixture, but you can change the fan direction from up to back. You need to get to make a hole in the back wall and get the venting fixture from Home Depot under 10 dollars and easy to do it. Good Luck.

  Answered 5 years ago by Guru

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Q: QuestionThere is an open on the top front of my whirlpool microwave that was not noticed. Odors from cooking were not ventilating and causing strong cooking smell in the house.

Asked 5 years ago by Rock.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit

Q: QuestionHow to replace the charcoal filter?

Asked 5 years ago by Steffi.

• A:Answer To replace the charcoal filter; Remove 2 screws on the vent grille, slide the vent grille to the left, tilt it forward, lift it out, and remove the filter. To reinstall, place the filter into its 2-hook area with the wire mesh side to the front. Replace the vent grille by inserting the 3 bottom latch hooks of the vent grille into the front holes, tilt the vent grille backwards, slide it to the right, and secure with screws.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionMy microwave is SUPER loud. Can I cover the holes on top right in front of the cabinets. It is vented out the top

Asked 5 years ago by Ev.

• A:Answer NOT ADVISABLE> These units are designed to have some space for air flow (In addition to the actual vents). Disturbing this balance can at best shorten the life of your unit and at worst create overheating and safety issues. This is especially true for arrangements above range/stove where they are already subject to increased ambient temperatures. Remember, it's not only the immediate discharge of latent heat but also the pathways for incoming air to exhaust that heat that must be considered. My advice, live with the "Noise" if normal. If not normal, have unit replaced. These are not very serviceable without safety concerns.

  Answered 5 years ago by OldsubguyVerified Purchase

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Q: QuestionDoes the turntable have an OFF - ON option?

Asked 5 years ago by huey.

• A:Answer Yes

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionDoes a light come on when it’s cooking?

Asked 5 years ago by Anonymous.

• A:Answer Inside the microwave there is a light that comes on the entire time it cooks and there is a light underneath that you can turn on with 2 levels of brightness .

  Answered 5 years ago by Matty25

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Q: QuestionIs the vent fan very loud?

Asked 6 years ago by Wondering.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit

• A:Answer No, not very loud.

  Answered 4 years ago by miloh54

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Q: QuestionHow do you set the clock?

Asked 6 years ago by Murph.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit

• A:Answer Hello Murph! The Clock is a 12-hour (12:00-11:59) or 24-hour (0:00-23:59) clock. Touch OPTIONS/CLOCK to reach Clock submenu and follow the prompts to set the Clock. Clock format (12 hours with AM and PM, 12 hours without AM and PM, or 24 hours) may also be set in the Clock submenu.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionI have a 5 year old dead model hanging from my cabinet. Will a new one with the same numerical model but different alpha last characters install without having to replace wall brackets and relocate the mounting bolt holes

Asked 6 years ago by Alan222222.

• A:Answer I had the same issue. And I was able to use the same bracket perfect fit. Absolutely no problem.

  Answered 5 years ago by Incommons

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Q: Questionwhat is the warranty?

Asked 6 years ago by suzanne.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer suzanne, the warranty is located on the last page of the User Guide. We've included a link below for the guide. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances! https://bit.ly/34e3fJI

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs this microwave okay to use over a gas stove?

Asked 6 years ago by Sean.

• A:Answer Yes

  Answered 6 years ago by MarkVerified Purchase

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