A:Answer Non, it is not scratch resistant.... I have heard that as well. We ordered one anyways because we needed the black sides on the frig. We have had it a week and it not only survived the installation without a scratch, but also a week in our home. I know that is not long, but I figure if the finish gets too bad, I will paint the doors with chalkboard or other black paint and it will look good again. The sides are durable and not the black film stainless steel. The regular stainless has grey sides with no option for black. Our other appliances are black and one side of our frig is open to a passage way with the other side partially showing.
Additionally, you will want to consider that when cleaning it you will not be able to use a regular cleaner, but a soft rag and gentle dish/soapy water.
