A:AnswerNot sure what you are calling a wash plate. Drum must be balanced perfect, no adjustments or parts that can be altered from manufacturers settings. Only knobs to adjust wash cycles. Hope this helps.
A:AnswerCheck ensuring that you are using the High Efficiency water hoses and not the older, traditional water hoses. Plus do use the High Efficiency detergent.
A:AnswerDue to different sizes, styles, and fills of comforters it is hard to determine which ones will or will not fit. As there is no standard size, fill, or shape, we cannot determine if the Washer will be able to accommodate your particular bedding.
A:AnswerDid you make sure the machine is leveled? I put in full set of Ca king sheets pillow cases 4 and 2 throw blankets 3’x6’ and 1 4’x4’ sm comforter, all clean no issues and are so spinned out they don’t need much time in dryer, My machine is Awesome. Good Luck
A:AnswerAsk123, we would recommend you contacting Whirlpool's call center for troubleshooting at 800-253-1301. The hours of operation are Monday-Friday 8am-8pm and Saturday 8am-4pm Eastern Standard Time.
A:AnswerHello Heater, this Washer does not heat up the water, the hot water does need to be hooked up. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
A:AnswerHey Katie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
A:AnswerDid u have clothes in the tub already? I noticed if there is no clothes in the tub it won’t fill up . Since it is a load sensing water level machine
A:AnswerWashers have different options for cycles, it depends on many factors including the size of the wash, modifiers and other options. Due to the multiple varies we do not have an average cycle time. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!