Questions & Answers

Q: QuestionCan I wash clothes with cold water in this washer?

• A:Answer Yes, it has a Cold Wash Cycle that adjusts wash actions and time to help protect fabrics while using cold water to save energy.

Q: QuestionDoes this washer have a sanitize cycle?

• A:Answer Yes, this washer offers a Sanitize cycle with Oxi that eliminates 99.9% of common household bacteria.

Q: QuestionHow can I clean the inside of this washer?

• A:Answer You can clean the inside of the washer using the Clean Washer with affresh® Cycle every 30 washes.

Q: QuestionWhat is the capacity of this Whirlpool washer?

• A:Answer This Whirlpool washer has a capacity of 4.5 cubic feet.

Q: QuestionHow long does the Quick Wash Cycle take?

• A:Answer The Quick Wash Cycle takes only 25 minutes to wash a full-sized load.

Q: QuestionWhere is the drain hose filter opening? Front or back of machine

Asked 1 year ago by Bilko.

• A:Answer Hello, Drain Pump Filter is located on the bottom front, where the circle is located. IMPORTANT: Make sure the washer is off before cleaning the drain pump filter. NOTE: Perform the following procedure occasionally. 1. Open the flap by pushing in on the flap. This will reveal the drain pump filter. Remove the drawer by releasing the tab on each side. 2. Place a broad, flat container beneath the drain pump filter to collect the drain water. Release the black hose from the hose clip, remove the plug, and drain the hose into the container. Empty the container. Repeat this procedure if necessary until all the water has drained. Make sure that the black hose is completely dry, replace the plug, and secure the hose in the clip. NOTE: If water does not drain well, push in hose slightly to remove any possible kinks. 3. Lay a cotton cloth beneath the drain pump filter to absorb any water still in it. Then remove the drain pump filter by turning it counterclockwise. 4. Remove large clumps of lint by hand from the filter and place lint in a suitable waste container. Remove remaining residue from the filter by rinsing with water. 5. Reinsert the drain pump filter by turning it clockwise. Make sure to turn it in as far as it will go, with the filter handle remaining as close as possible to the vertical position. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionNever had a front loader washing machine before. Can this door be opened during cycle to throw in an item? thanks

Asked 9 months ago by BecsFl.

• A:Answer Hello, for model WFW4720RW, you can pause the cycle to open the door. Thank you for your inquiry on our Whirlpool appliances.

  Answered 9 months ago by WhirlpoolTeam

  
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Q: QuestionDoor on washer is locked. Won't open

Asked 1 week ago by Anonymous.

• A:Answer Thank you for your inquiry. We recommend trying a hard reset by unplugging the unit for a minimum of 5 minutes. If this does not resolve the issue you can easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A

  Answered 1 week ago by WhirlpoolTeam

  
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Q: QuestionWith delivery and installation of a washer is old washer removed

Asked 1 month ago by Anonymous.

Q: QuestionWhat is height of washer WFW4720RW on pedestal?

Asked 4 months ago by SheShe.

Q: QuestionHow do I know if it’s washing clothes correctly? Clothes are damp but the washer doesn’t seem to fill with water

Asked 5 months ago by James.

• A:Answer I had a Whirlpool front loader that lasted 25 years, and now we have this new one. They are great machines and get the clothes clean. They don’t fill up with water, but rather toss the clothes in an out of a minimal amount of water.

  Answered 4 months ago by StephenMVerified Purchase

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Q: QuestionIs the door reversible?

Asked 6 months ago by Door.

• A:Answer No it is not reversible as per the Whirlpool website.

  Answered 4 months ago by StephenMVerified Purchase

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Q: QuestionCan the door be changed to open the other way?

Asked 6 months ago by Door.

• A:Answer Hello, our washers do not have reversible doors. We greatly apologize. Thank you for your inquiry about our Whirlpool appliances.

  Answered 6 months ago by WhirlpoolTeam

  
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Q: QuestionHow can I access an owner's manual that explains how to operate the washer model number WFW4720RW?

Asked 7 months ago by Anonymous.

• A:Answer Hello! For model WFW4720RW, here are links to the available guides. Owner's Manual https://shorturl.at/UN7Cy, Cycle Guide https://shorturl.at/TB3LE, and the Quick Reference Guide https://shorturl.at/b0x7j Thank you for your inquiry about our Whirlpool appliances.

  Answered 7 months ago by WhirlpoolTeam

  
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Q: QuestionI have an older washer and old pedestal. I need a new washer. Does the old pedestal model #XHP1550VW0 fits to this new washer?

Asked 7 months ago by Tracy.

• A:Answer didn't fit mine :(

  Answered 3 months ago by kwa44mag

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Q: QuestionWhat is the rate of water pumped per minute?

Asked 7 months ago by Dooski.

• A:Answer Hello! Please feel free to view the available energy ratings for this model. https://shorturl.at/2FLl8 Thank you for your inquiry about our Whirlpool appliances.

  Answered 7 months ago by WhirlpoolTeam

  
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Q: QuestionWill washer XFW4720RW fit with pedestal XHPC155XW1?

Asked 7 months ago by Chris.

• A:Answer Washer WFW4720RW required Pedestal model WFP2715HW. We hope this helps.

  Answered 7 months ago by WhirlpoolTeam

  
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Q: Questionhow to get washer from spanish to english

Asked 8 months ago by m.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 7 months ago by WhirlpoolTeam

  
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Q: QuestionWhat is the part number and info required to make this Whirlpool washer/dryer stackable?

Asked 8 months ago by BecsFl.

• A:Answer Hello! Model WFW4720RW is stackable with Electric Dryer WED4720RW or Gas Dryer WGD4720RW. The Stacking kit needed is W10869845. https://shorturl.at/ZEDUa Thank you for your inquiry on our Whirlpool appliances.

  Answered 8 months ago by WhirlpoolTeam

  
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