Questions & Answers

Q: QuestionDoes this lock come with batteries included?

• A:Answer Yes, this lock comes with batteries included for operation.

Q: QuestionIs there an auto unlock feature available on this lock?

• A:Answer Yes, there is an auto unlock feature available on this lock.

Q: QuestionIs it possible to receive unlock notifications from this lock?

• A:Answer Yes, it is possible to receive unlock notifications from this lock.

Q: QuestionCan I unlock this Yale lock with my fingerprint?

• A:Answer Yes, you can unlock this Yale lock with your fingerprint for secure access.

Q: QuestionDoes this lock come with auto unlock feature?

• A:Answer Yes, this lock has an auto unlock feature.

Q: QuestionAre batteries included with the Yale Assure Lock 2 Touch?

• A:Answer Yes, batteries are included with the Yale Assure Lock 2 Touch.

Q: QuestionCan I get notifications when the door is unlocked?

• A:Answer Yes, you can receive unlock notifications with this lock.

Q: QuestionDoes this lock require an additional hub?

• A:Answer No, this lock does not require additional hubs because it works off your home Wi-Fi.

Q: QuestionCan I use voice assistants to unlock this door?

• A:Answer Yes, you can use voice assistants like Amazon Alexa, Hey Google, or Siri to unlock this door.

Q: QuestionHow many keypad codes does this lock support?

• A:Answer This lock supports up to 250 keypad codes.

Q: QuestionDoes this lock work with voice assistants?

• A:Answer Yes, this lock works with Amazon Alexa, Hey Google, or Siri.

Q: QuestionIs it possible to unlock the door using my fingerprint?

• A:Answer Yes, you can unlock the door using your fingerprint.

Q: QuestionDoes this lock require any additional hubs?

• A:Answer No, this lock does not require additional hubs.

Q: QuestionDoes this have Z wave features. Or can it work with alarm.com

Asked 5 months ago by Tincup10.

• A:Answer No, this lock doesn't work with the Z-Wave feature unless you purchase a Z-Wave module separately. You must look for the Assure 2 lock with Z-Wave Plus (https://shopyalehome.com/collections/z-wave-systems).

  Answered 5 months ago by Yale Customer Care

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