Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,654 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for remote work

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset every day for working remote. Everyone says my voice sounds like I'm a gamer. LOL. But my voice is crisp and the sound is awesome. But like I said in another review, I had an astoundingly bad experience with Best Buy on a much bigger purchase. So please do buy this awesome headset somewhere else if you're inclined.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset, worth every penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality of sound, comfortable for long play time and great price. Would definitely buy again, glad I didn’t spend more for less.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Noise-Cancelling and Comfortable!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've only had them for about a week, they have caused no problems at all! They are noise-cancelling and not too heavy on your head

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for Consoles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable for long gaming sessions. Sound quality is good and bass is punchy. Only complaint is bass gets a little distorted at higher volumes and other headphones have a cleaner sound. Also, mic picks up EVERYTHING in the room. Overall though it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable for long periods. Great sound quality. Premium feel except for the inline controls are a little plasticy. Good for all systems. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hyper X cloud II pro gaming headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and from what I’m told by those listening to me excellent sound. All at a reasonable price I would buy this product again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headset for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing my Turtle Beach X41 after many years of use and found my decision to purchase this headset to be based on the fact that it showed up in so many different online reviews of top Xbox headsets. For me, the headset is doing its job, and the comfort is great, but I have to admit I miss the clarity of my Turtle Beach. For the purposes of gaming, I find myself straining to decipher exactly where sounds are coming from. Maybe it is just me getting used to the headsets, but even after a few weeks, I still have some issues. Overall though, for the price they are, they have been working out great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wonderful Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very comfortable headset. After having it on for a few minutes I can hardly tell it's there. Surround sound is good, I can tell exactly where the footsteps are coming from in CSGO.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good gaming headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was using this headset for computer gaming and really enjoyed it. He said the ear pieces were very comfortable and had good sound. Unfortunately, they are not puppy proof lol. I am so happy we purchased the replacement plan to go along with it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Unbreakable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a kick! Plus their built to last so don't worry about extending the warranty. Their also extremely comfortable so you can have them on for hours without them hurting your ears! Two thumbs up. Great product. ONLY FLAW THOUGH, if you have Xbox like me you need to buy an adapter for these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love this headset

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only headset that I have had for multiple years and I will probably have the same ones for many more years. Great sound and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable with great structure!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones regardless of price. Comfortable and clear sound with good bass. Note that if you have an Xbox One, you need an adapter for audio control.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used headset for PS4. So far, friends from party chat said I was more clear to hear. After 8+ hrs, my outer ears don't hurt compared to other headsets I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality for the price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price. I have a wireless for my xbox, so im not too please with going back to a wired headset, but my friends tell me they can hear me great, and it works on my pc. Only reason im goving it a 4 out of 5 is because you cajt get away from the noise canceling. Would be nice if there was a feature to switch between, or i just havent figured it out. Overall, cant complain.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Xbox headset for the $100

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was originally purchased to use with the Xbox. The sound quality is very good but the surround sound is just ok for gaming. Very happy with it at the $100 price. The mic is very good and the sound quality from it is great for streaming. I would recommend this to anyone on a budget. Even being a few years old now, I am not disappointed at all and would buy again. We have not used this on a PC yet so I can’t comment there but we have used it with a cell phone and it does a great job but you have to use an adapter with our Apple phones. The headset is plug and play. No apps to load or configuration necessary. The Xbox does have some settings you can adjust to your likings but not really necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews and tested a lot of units. These were the best for me , from comfort to sound, to controls. Love these! I would and have recommened these to many friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good audio quality for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the earphones. Comfy and good audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Wired Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't mind wires this is the headset you want. Quality construction, comfortable, no battery to charge. Sound quality is great both listening and through the mic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Mic

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very light weight for your head wish they had all black

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Great quality for the $$

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and clear mike. comfortable to wear for extended periods of time. Bought on sale. Great Great quality for the $$

    I would recommend this to a friend
Sponsored