Customer Ratings & Reviews
- Model:
- JVM6175SKSS
- SKU:
- 5268301
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, installation process, and overall performance of the 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its price, size, and array of features, as well as its appealing design and appearance. However, some customers have noted concerns regarding the noise level and power, while others have mentioned issues with fingerprints and the control panel's susceptibility to scratches.
This summary was generated by AI based on customer reviews.
Average microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a great price since it was an open box. I think the microwave is a little loud though.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
- Pros mentioned:Price
Best price for the brand I want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a GE microwave to replace my broken GE microwave to fit in the same place. I found the best price at Best Buy
I would recommend this to a friend Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is pretty great expect you need a little bit of force while opening the door on it
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the force required to open the door of your new microwave and understand your frustration. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Too Loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud but you can't tell in the store when just looking at it.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Points Not Given that are owed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great! But beware, Best Buy will NOT give me reward points I’m owed! This is the last purchase I will ever make, as they do not stand by their programs or purchases!
I would recommend this to a friend Needed service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is good but needed service from warranty in first 30 days. The part has been back ordered for almost 2 months
I would recommend this to a friendGE Microwave kept breaking down after repairs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave because it gets very positive reviews, but we scored a lemon. 6 months after we purchased it. It stopped working 3 separate times. GE sent a repair guy who ordered parts and fixed it. 3 weeks later a different part failed, the thermostat. Same process and 3 months later it broke down a 3rd time. Appears to be the thermostat again and now we had it. No more GE microwaves.
No, I would not recommend this to a friendVERY Loud buzzing Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am surprised there are so many good reviews. This microwave is super loud. I had an old GE microwave which stopped working/heating, and was producing a loud buzzing sound. This new microwave has similar loud sound. My heart rate goes up when this is microwave is on. Note that there is no loud sound if you use reheat. But for other settings like Express Cook, there is this loud buzzing sound (which is as loud if not louder than the vent fan. The vent fan sound is at least more pleasant) I exchanged it once, and it has the same sound. Tired of exchanging again, I had a technician come over to check it out. Technician says it is normal. My 12 year old GE microwave was much quieter.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the noise level of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
This microwave is fantastic and a great value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features this microwave offers, such as melt for butter or cheese or the defrost feature. It's a great microwave!
I would recommend this to a friendHumpback Whale
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had since Aug. 2022, now as of Dec 2024, the magnetron is going bad, sounds like a sickly humpback whale. Sadly this is my 1st dealing and major appliance purchase (stove, refridge and dishwasher) for GE appliances and I am less then thrilled to have to buy another already.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
- Pros mentioned:Overall performance
Miguel provided excellent service. Knew his job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced unit with the same model had the original one for 10 years, was very happy with it.
I would recommend this to a friend just average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the dials are not located in an orderly fashion and you have to stop and search whenever you want to make a selection.
No, I would not recommend this to a friendHardware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave look fine but Missing all hardware had to order in Amazon because the bolt holder the microwave on top of cabinet is special bolt .
I would recommend this to a friendDisappointed…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy the name doesn’t keep there words of saying price match guarantee. Don’t trust on there this guarantee it’s a lie… I bought this microwave and price dropped after 2 week when I went for price match they said they can not do price match because item was already discounted. That was very disappointing…
No, I would not recommend this to a friendSonoita
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap microwave. Usual poor service at the store.
I would recommend this to a friendLoud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy and stops heating food at times…………………..
No, I would not recommend this to a friendNew Microwave not as good as the old one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new microwave does not cook as fast, is much louder and overall not as satisfied with the performance.
No, I would not recommend this to a friendIt’s a GE, not great, not terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works but make a slightly annoying rattling when running.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these a few times now for my apartment building and they work well
I would recommend this to a friend Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Not perfect. Doesn’t have some features.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there, we appreciate your honest feedback. We're wishing you the best and appreciate you choosing GE Appliances. - Guy@GEA
