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Customer Ratings & Reviews

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Your price for this item is $729.99
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 1932 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,932 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung products rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Love the airfry option, no need to preheat. Bakes evenly. Samsung smart-things app connects all my Samsung devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A fine oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace annold 90s oven and the improvements these new ovennhave are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stove, it does everything I need it to do. The color and functionality is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is just ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove is ok. My Frigidaire from 2008 got a crack on the stovetop and I decided to buy this one. Is not the best of the brand. The knobs don't stop at the high and low settings properly, It is hard to estimate the temperature when using the fast boil burners. Two weeks after buying we realized the large burner was always in maximum heat. It took them 4 weeks to repair it, even though it is a common failure. The oven is large enough and it seems to heat uniformly. If you can, invest a little more in yours.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Carlos,

      Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great choice if you need a new over

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this over so far. The alerts when it’s reached temp is a nice add and I love having the air fryer built in. The air fryer reduces a piece of equipment on my counter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new stove. Convection feature works great!! Easy to keep clean. Top cleans up nicely too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful but has its flaws

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, giving this 3 stars. We all know Samsung makes beautiful appliances but I do have my gripes. But I guess let me start with what's nice: - App connectivity. Great if you want to "Pre-heat" your oven when youre out grocery shopping. The only downside is I use my oven as storage of extra pots and pans so I can never get a jump start on using this feature. - the drawer at the bottom is smaller than a traditional range. Do you see above the bar where you can hang towels? There is a piece of stainless steel with the long rectangle? I think THAT's what takes up space where you get less drawer space. I think Samsung does this to cut back on costs which is my speculation. It seems if you were to buy the range with buttons in front, thats where it would be. I know companies are cutting corners with these industrial design calls so they can make other variations. Its just not practical in my opinion on this range to have that wasted space. - The towel bar - ALSO - its too low. I find opening, closing, hanging towels on the bar - its really low for me. Although I am also on the taller side at 6'. I find it at an awkward position compared to other ranges I've had to use or own. The stainless steel thats on the top of the range: Please go see this range in person. But look at the cooktop...The stainless steel that comes up from the side, inlets in somewhat to the cooktop. The problem? It scratches up easily and it looks so unsightly. I've only had this range for about 5-6 months. Those are mostly my gripes. Again, Samsung makes beautiful appliances. BUT I think the next time I need an upgrade, I'll look at other brands. I hope this one lasts though, I've heard Samsung customer support isn't the greatest and I did not opt. for the coverage from Best Buy incase anything happens so I am hoping for the best. I've bought many appliances from Best Buy before and always spend money on the extended warranty or coverage plans but find I never use it. Plus these things typically last 5-10 years depending on usage. Hope this review helps but I'd recommend looking elsewhere in terms of build quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. I am including a link to a helpful guide to support your concerns on the cooktop (https://bit.ly/3031FOt). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143955523) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 3 out of 5 stars

    So far meh…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this range sight unseen. So far here are the major downsides: when going from a burner type stove to a glass top range the lack of friction on the burners takes getting used to. This affects smooth bottom pots and pans. Stirring becomes more difficult as a handle must be held and visual verification has to be maintained to ensure the container remains on the burner. The biggest challenge so far has been cooking with flat bottom woks. The second issue is that the video used to sell this model specifically says that the airfryer basket is included standard. This model did not have the airfryer basket and the delivery techs were at a loss when they viewed the video. The third issue is that when baking on the standard setting, cakes cook on the outside but are runny in the center and frozen pizzas burn on the edges before the center is done. It may be that temperatures need to be lowered from a standard oven but would have been nice to know up front. It’s not all bad, Breadproof is a wonderful feature for making beautiful rolls, buns, and loaves. Look forward to trying Dehydrate and Airfry… if the airfryer feature works as promised that will be another appliance off of the counter. Really miss the old proven tech that just always worked. One last plus… steam cleaning… oh yeah.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Offhand,

      Thank you for your review. We see your point with the cookware as compared to gas cooktops, they are equipped with grates that fit all most all cookware. With glass cooktops, it may be challenging but with the proper cookware, it would make it easier to use the cooktop. I have shared the user manual link below. Please access the link and turn to pages 26 - 27.

      The air fry tray is not included with the model that you have purchased. I have viewed the video from Best Buy for this model, it does show an air fryer tray on it but a disclaimer is included stating that Select Samsung models include the tray and may be purchased separately. Please turn to pages 35 - 36 of the user manual for the air fry instructions. You may also purchase the air fry tray on the website of our authorized distributor for parts and accessories (http://www.samsungparts.com/).

      https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf

      I have also shared a Samsung link below that can help address uneven cooking in the oven.

      Samsung oven temperature issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, give them this number 1144824957 and it will help our team pull up your information.

      Leo Samsung

  • Cons mentioned:
    Glass top

    Rated 4 out of 5 stars

    4 out of 5 Stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stove with the exception the glass top is hard to keep shiny without products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OWNER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i HAVE ENJOYED USING AND UNDERSTANDING MY NEW RANGE. iT SURE IS PRETTY!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Awesome Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is awesome. Love the AirFryer option. Looks better in the kitchen then it did in the showroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than we ever expected same price as all the other stores and quick delivery

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Good oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm really enjoying it. Air fry option is so amazing. Makes tenders just like the unhealthy version. Speedy and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Electric Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop is easy to operate as it should be. The first night I used a Convection Oven for the first time ever. Reduced the time by 25% and dinner was perfectly cooked. Tonight I plan on using the broiler!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    best air fryer yet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the air fryer feature is the best! food comes out crispy on the outside and juicy on the inside, yum!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Airfry stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a stove with air fry capability and decided to try this Samsung so far so good. Wish it had come with its own air fry tray

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    my new stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent stove great quiet air fryer fits perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't anything to dislike about this stove. VERY efficient and adore no bottom element. Drawer at bottom is very thin but just right for a muffin/popover pan, couple of loaf pans...all stays crazy neat. I DID have to call manufacturer for instructions on how to set clock, lol. Of course the top gets scratches easy but IMHExperience that has always been the issue with these type stoves. And get this - the burner comes on with a fluted pattern that mimics gas glames! What will they think of next! Overall impressed and so far has lived up to my dreams of a year

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Stove oven air fry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great with the stove and air fry but a how to manual Would be very helpful And 1 big disappointment it didn’t come with a air fry pan like some Had to scout 1 down paid enough !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and cooks really fast, cleaning up is easy

    I would recommend this to a friend
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