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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 816 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Chromebook 311's ease of use, particularly for schoolwork, and its attractive price point. Its long battery life and compact, lightweight design also receive significant praise. However, some users express concern regarding the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 816 reviews
  • Rated 5 out of 5 stars

    Lightweight and awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable laptop, easy to charge and I'm still getting use out of my laptop almost 2 yrs later. Would definitely buy again or recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Little Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is based on great performance for its price. Good display, excellent WIFI download speed (220 megabits per second) and battery life is as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry level Chromebook. My main uses are email, web surfing and social media and it handles all those well. It is noticeably faster than the 3 year old entry level Dell that is replaced. I do not understand previous comments about the screen and the sound. The screen will not go up quite as bright as the old Dell, but it is certainly adequate. The sound is sufficient and if you want higher quality plug in or cast to a speaker. The battery life exceeds what the Dell had when it was new. Yeah, it only has one big USB port, but if you need more get a multiplier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my soon, he love it and good deal…..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little Chrome book

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book was purchased for my 10 yr old. It works great and fast. For the price you can’t beat it. I’d definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BEST NOTEBOOK EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT I BROUGHT IT FOR MY 82 YR OLD MOTHER TO PLAY GAMES ON IT WORKS REALLY GOOD FOR THE PRICE DROP I GOT IT FOR I WILL PURCHASE ANOTHER FOR MYSELF

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good enough for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for kids or web browsing. It's fast enough for smaller tasks but not sure I'd use it as a primary work computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great chromebook for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook works well for surfing the web and basic laptop functions. It's lightweight and portable and the battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy and easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy and easy to carry. For the price not bad but don’t expect great resolution or crystal clear. Over all great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chrome book review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our children like everyone else’s have had to use computers for school far more than we would have thought. They have IPads with keyboards and we have multiple Apple laptops, our elementary aged children have struggled with compatibility issues with their school assignments. We bought them each one of these chrome books and are very pleased. They are very familiar with how to use them due to using similar ones at school. My kids love them and as of the moment they have fulfilled our expectation and held up well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Chromebook. Good for light use. The screen quality is meh. My kid uses it for his high school work, does the job

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Chromebook by Acer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it is just me, but I am disappointed with this device. Any information from one day to the next, ie: photos, downloads, etc, are automatically deleted on a daily basis. Would not recommend this device, especially if you are wanting to use for College Classes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Works great for watch YouTube on my TV, screen is touch screen and it works wonderfully, plus I dropped it once and still works great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and light weight. So far so good. It is just what we wanted, and great value. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for kids’ schoolwork

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I’m not a fan of Chromebooks. The operating system lacks functionality compared to other laptops I’m used to. Feel very limited as to what I can do. However, I bought two of these for each of my kids to use when they both had to do their classes virtually (elementary school). Kids didn’t need anything fancy and for the price, just couldn’t beat it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy parents happy daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. They seem to live it very light weight very fast computer. Does everything they need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    AT $100, NOT TOO BAD OF A VALUE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU NEED A CHEAP LAPTOP FOR BROWSING FOR THE NEXT YEAR OR SO, THIS COULD BE FINE.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Acer -Chromebook 311 w/ MediaTek Processor -Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Chromebook for the price. The performance is very good and the power management and battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fast, easy and light to carry… great for basic stuff like surfing the net and reading your emails!Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    High value, basic laptop.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a an inexpensive basic laptop that is easily portable and can handle most light school, work or entertainment computing tasks than this is an excellent option to consider. If you are looking to be a more serious gamer or heavily into video editing or other resource intensive activities, probably should move along. But I have to say that for the size and price, this device is pretty impressive. If you are new to Chromebooks or perhaps considering getting one for your child for school work I can start off by saying these things are incredible easy to set up. It’s pretty much just charge it up, turn it on, connect to the internet and log in with your email account. Boom…easy peasy lemon squeezy. A fun phrase for a fun little device. In some ways you could think of it as an android phone morphed into a laptop. Most (not all) Google play store apps run just fine. You can zoom (camera included), YouTube, and play most of those same games you can on your Android. I love how small and light it feels. Not the sturdiest device I’ve ever held, but it feels fairly tough. Oh a very pleasant surprise is it uses the same USB-C charger as my phone! As far as computing power I think it is solid for the size and price point. Watching 720p videos are bright and crisp. The speakers are nothing fantastic, but they sound decent. There is a headphone jack of you need higher quality audio. I opened up a bunch of tabs and played a few different games with all that open in the background and it handled like a champ. Battery life seems pretty solid as well. I pretty much played around with it all day and still has over ¼ of its charge left. Oh and WOW does this thing boot up FAST! Then if FAST is too slow, you can just close it and it goes to sleep, open it up and you’re back where you left off in literally a second. The keyboard is not backlit and I know that is important to some, so just keep that in mind. All in all I think this is a great device if you are looking for small, basic and inexpensive. I don’t want that to sound like a slam, just have proper expectations for something in this price range. I wish I would of had something like that when I was in school though. And let’s be honest, kids sometimes don’t always treat electronic devices with the best of care. Another reason why I think is a great price point for a laptop for a younger kid to help with school work. I would absolutely recommend this to a friend.

    I would recommend this to a friend
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