Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $226.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 907 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Surface Pro 9 for its overall performance and portability. Users appreciate its speed and lightweight design, making it easy to carry. Some users suggest changing the refresh rate to 120hz. However, some customers have expressed concerns about battery life, port selection, and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 907 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lasting battery, use it everyday with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft tablet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best Microsoft ever I used. Easily to carry and fast in office.It’s help me a lot to finished my assignment of my school.I am so lucky to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Portability

    Rated 5 out of 5 stars

    Wonderful new computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer/tablet is a great buy. The graphics with fhd are great. Fast start up. Sleek design. Lightweight, yet very durable. The kick stand on the back is multipositional. Touchscreen is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for school

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school use, the size is perfect for on the go and the functions are great as well as battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once again, another great purchase from Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College daughter, told me her old laptop was not running very well. She was barely able to complete a class final, she said it was questionable if she could taje final & get it turned in. Old laptop was several years old. So had her get online w Best Buy, look for what she needed that would hold out & work for hopefully till she's nearly done with college. She selected this particular one, loves it. Works great, can handle current updates, the other one could not. She is so proud of her new items & she no longer has to worry about completing assignments or tests thanks to the new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great for college and traveling

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a sale that came with the keyboard. Love it and runs smoothly. Better than my MacBook Pro and doesn’t die on me super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very Good Compuer!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer! Very smooth touchscreen. Wonderful battery life. You get the battery life that they advertise for a change. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Light Weight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little tablet is great and easy to use. The facial recognition makes signing in a breeze and it comes preloaded with most things that are the basics which is convenient. Charger does get hot so be careful with that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes home school easier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this purchase. The size is perfect for my sons work space, and being able to take off the keyboard has been a game changer for out online learner. Very impressed with the camera during zoom meetings. Our pictures and video's come out so clear now, its amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    surface 9

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. I have the eight and love it. I take it everywhere, where it is excellent for work and play. My old one has traveled the world with me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Lightweight and powerful

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Lenovo Yoga. I love the combination of being lightweight and powerful. This is the perfect in between of a tablet and a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great business productivity laptop like a tablet!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! Very light amd quiet. Runs fast and doesnt get hot. The attachable keyboard is very handy. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft surface pro

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily can take it on the go. Lightweight. Like the function of a laptop and a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive. Flexible. Notepad-ease. A second brain for managing priorities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Device Limited By Windows 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is awesome. Windows 11 is not. The surface itself feels premium. The screen is excellent, the sound is good, and the keyboard is great (should be included with device). The keyboard keys have great travel and the keyboard feels sturdy. The track pad is good but you may want to adjust the sensitivity and customize the gestures if you’re a Mac fan/user. The battery life is not great but with minimal productivity should get you through a workday. I just would t Lea r home without your charger. I was desperately hoping for this device to be my one and only but I can’t get past the limitations of Windows 11. It’s a good laptop and mediocre tablet. Again, windows is what’s holding this back. If you’re a windows diehard just buy a 14” gaming laptop. You’ll get better specs for your money, similar portability, and you’ll actually be able to use it on your lap. or if you want a great tablet experience just get an iPad. I returned this device and will just keep my iPad and MacBook until Apple decides to make a worthy 2 in 1.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Makes me feel like a Tech CEO

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surace pro is an amazing device. I have been an Apple user for the majority of my life. Was forced to use non-Apple products as I work in Finance. I have now exited Finance, and needed to replace my Macbook pro. Did not hesitate to switch to the Surface pro. It is lightweight, easy to use and a nice size screen to work with. Love that I can just pick it up from my desk and work on stuff as I walk. Touch screen so when I just want to yank off the keyboard and pretend I have a tablet, I can do so as I please.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro 9

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the surface pro 7+, I would say this is a downgrade. There are 2 issues I had. One, the keyboard is more bulky and tends to cover up some of the bottom of your screen. The other issue is how close the screen is to the edges. As an in home estimator, I walk around homes holding the screen. There isn't much space to hold without touching the screen on accident (like the back button). Several times I have had to restart the estimate due to this. If carrying it around isn't something you plan to use it for, it's a good computer, has a slightly larger screen than previous versions, and is worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful little computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. It works seamlessly with what I need to do. It's very fast and easy to use. Very glad I got this. Replaced my old Lenovo and regret nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice change from a laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great replacement for a clunky laptop. Very easy to setup and a good performer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight ultra portable and Powerful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a surface pro! Fabulous device. Bought this one unseen open box and returned due to bad condition, but picked up another open box one that was fantastic.

    I would recommend this to a friend
Sponsored