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Customer Ratings & Reviews

$189.89
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Comp. Value: $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,612 reviews
  • Rated 5 out of 5 stars

    No more dry cartridges

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vot so sick of trying to keep expensive cartridges from dryinc up on ke ir never hsving thebprinter ready to go. No i just fill up the tsnksnand it waits in me. I absolutely love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy transition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, but why “advertising” buttons at bottom corner of screen frame?!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thanx but no thanx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried very hard to set this printer up. Yet I was unable to. I don’t understand why it would not setup. After two days of trying and talking to a technician the printer still didn’t work. So I took this problem printer back and got a different brand printer that worked awesome. Thanx for the opportunity yet This printer is nor in my fav category. Again, thanx for letting me try.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lesson Learned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 is the dumbest printer I've ever encountered. Geek Squad came out to my house to solve the first problem: I couldn't print. They told me to unplug the printer and plug it back in. Goodbye $99.00. (Please note: The Geek Squad technicians were kind and professional. and generous with their time.) My current problems are printing downloaded documents and enlarging. I've gone in circles with this one. Funny thing, a BB salesperson selected this printer JUST FOR ME. Lesson learned: Check printer reviews thoroughly before you buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless installation was a bit tricky. Had to factory reset the printer. Once done, I was all set. Can print wirelessly from any device and works well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paper tray isn't a tray where the paper is stored. It is positioned outside of the printer, so when loaded the paper is visible. It rests on its edge alongside and over the top of the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caution ink leaks. I moved across town after filling the printer with ink, wasn't good. Black ink everywhere. Also make sure your wireless router broadcasts at 2.7kHz because it won't connect otherwise. Returning it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old printer was not working so we got this. Printing is great. The only issue i had was it was not easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a new printer. Anxious to print more photos. Had an HP photosmart before! Time will tell if the new ink system is better. I don’t know yet!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless connection failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless connection keep disconnecting. Wish it was easier to connect.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GoodEnough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different from other printer, how I’m seated I must stand to view buttons. Prior printer the buttons were on the face rather than the top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Smart Tank 5101

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok ... wifi connection is slow, will use a hard wired connection that I kept from an no longer supported HP printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little confusing to set up. With the help of a family member and 2 hours later, the printer was up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, I only hope they will later add a printer with a bottom paper feed. I like that you have an option either tank or the electronic ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality you can use for small office if you have one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but steady printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer takes a while to start printing but it's not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer!!!! It has everything I want and more. I especially love how it uses liquid ink and not the standard printer cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least i know how much ink i have that's the winning feature for sure. Thanks shaquil o neals

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Connectivity Issues & Malfunctions Often

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only owned it for a few months and I have constant issues with wifi connectivity and oftentimes the printer malfunctions when attempting to shut it off...blinking constantly and forcing me to have to turn it on and off by unplugging it completely. These have been occurring since the initial setup when the printer first arrived.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Decent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid printer, not for high volume not sure yet on cost per page

    I would recommend this to a friend
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