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Customer Ratings & Reviews

$189.89
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Comp. Value: $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,612 reviews
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works fine. I wish I would have bought one with a top feeder tray but it served it's purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer has been amazing. It took me about an hour to set up. I figured out it was so much easier to set it up on your phone first then transfer it to the computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PNice printer, works good in tank is handy Would buy one again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints the printer gets the job done. The app is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst experience ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite possibly one of the most memorable printer purchases I've ever made—unfortunately, for all the wrong reasons. The printer gave up after just two months. I reached out to Best Buy and the Geek Squad, only to find myself caught in a cycle of calls, upsells (including a membership that cost more than the printer itself), and ultimately, no resolution. I was even told I could take it to any store for a replacement—spoiler alert: that didn’t go as promised either. At this point, it's not hard to see why Best Buy is finding it tough to stay competitive in today’s market.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hooray for the Smart tank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s to not worrying about ink cartridges any more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer 8 out of 10!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, works fairly well but does take a long time to print color copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer but I struggled putting in the ink cartridges. The directions were a little hard to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves me lot of time the scanner feature is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is good enough for basic printing. And also color tanks visibility is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I've made in a long time. Thank you to Best Buy's knowledgeable staff and the advice they gave me to aid me in my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design. Really really love that I will not have to change any ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We print a lot of papers and this printer is helpful to cut cost on ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer and no more cartridges. Has all the features i need. Very easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product and would love to recommend this to anyone in need of a new printer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, slower than i expected, but no concerns so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms Knight Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not sure it’s true that the ink will last for 2 yrs so I’m not going to say I’m happy yet. I have no guarantee that what the product claims is true. I would like to know if it doesn’t last for 2 years where do l purchase the ink?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this printer because: 1) it went off line a couple times a day 2) duplex printing required feeding each sheet back once one side was printed 3) feeding paper was inconsistent

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it is very easy to set up.everyone is very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an older printer. The only drawback is a lack of how exactly to use. example would be what steps to take to print or scan.

    I would recommend this to a friend
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