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Customer Ratings & Reviews

$189.89
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Comp. Value: $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,612 reviews
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is loud and a little slow. But it does what it is supposed to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is adequate but does not print on two sides without handling paper

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is just ok, not great not great not great not great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quirky scanner feature from printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanner is quirky. Works one minute and not the next. No feeder to scan multiple page documents.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sophie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not go online. Will not sinc with any electronics.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problem setting up blue tooth tried calling hp but all they wanted to do was sell me a security contract

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having to take back, due paper jams each time I try to print

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the printer. Would like a refund or to exchange for another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    john arnold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ever since I bought it the black ink print head cartridge has worked intermittently -now I have to buy a new one to replace it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t synchronize

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having trouble getting the printer and my MacBook synced. So haven’t been able to use it yet

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money and print quality is average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money and print quality is average. Expensive catridges

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP printer - don’t buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up. Had to return it. Don’t recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp is anything but Smart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swore I would never buy an HP printer again, but this one looked pretty good. Endless frustration trying to use HP smart to connect to WiFi. Will return ASAP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product failed for me- error messages could not be corrected with regard to ink function, There are ink distributor cartridges that add to the margin of error and will mean expenses in the future- Epson, which I replaced it with is much better set up. The paper also loads from the rear which seems more exposed than the traditional drawer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe a good printer but was TERRIBLE for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would of gave a better rating but the scanner would not work from the printer itself. I kept trying to contact customer service and didn't get far

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer not good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer does not stay connected Panel does light up at all times Printer now has paper jam that I cannot fix I would like to exchange for another printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great printer and not printing. Taking it back to best buy for technical support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a very bad purchase for us. It does not stay connected to the WiFi network.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does whats supposed to do. It has made me alot of money with my crafting

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get Printer Specs B4 Buying!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer requires using 2G ONLY. I was not told this until my usual computer man came to set everything up. Sad, but perhaps that's why Best Buy lowered the price so much.

    No, I would not recommend this to a friend
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