Customer Ratings & Reviews

“I don’t hate it.” I try to avoid printers in everything I do. I’ve worked in IT for almost 15 years and a portion of the IT professional’s daily struggle revolves around printers. And in general, I hate printing things. I prefer work electronically, with everything, no matter what. I understand that my ideal of not working solely electronically is not a reality in most applications. Heck, my kids have to print things somewhat frequently for school projects and homework, so a home printer is a necessary evil. I’ve been using an Epson printer at home for a few years, and it’s your standard all-in-one color ink jet printer. For years I’ve grown accustomed to purchasing and replacing ink cartridges. But with HP’s Smart Tank 5100, ink cartridges are no more. Unboxing the printer was nice—it was easy to remove the printer from the box thanks to a handled plastic bag. The included instructions give you an option for manual setup, or to be guided by an app. I chose the app—but in hindsight, would have preferred the manual printed instructions because they provided more detail than the app. Filling the ink tanks was easy (and surprisingly un-messy), as was installing the print heads (another thing I’ve never done). Everything snaps together very nicely, and in virtually no time, you’re ready to print. The printer is paired with the HP Smart app, which shows your connected printer along with some other functions. Most notably, I like the app for viewing device status and ink levels without needing to be on the same network (this would make basic remote troubleshooting easier if, for instance, a parent or grandparent had this printer in their home and asked for help). The app also allows for secure printing, allowing you to cache a print job on the printer until you are nearby and can release it from the app. It’s a clever use of an app, especially when it comes to something as basic as a printer. The printer itself is, well, a printer. It produces good quality prints in an acceptable amount of time…it’s not especially amazing or especially fast, but it gets the job done. I was able to test print from multiple device types: phones, tablets, laptops, Mac, Windows…and ran into no significant issues. The device also has a flatbed scanner, which does a fine job, I guess. It’s a bit slow for my liking, but I don’t have a ton of high expectations when it comes to scanner speeds (unless you get a specific, dedicated scanner). Ink tank printers, in general, seem to be a bit of a novelty. The included color printer bottles are single-use bottles, and although I’m sure larger bottles are available, they don’t seem to save a ton on plastic waste. I understand replaceable ink cartridges have circuitry which makes recycling a challenge, but this doesn’t seem like that marked of an improvement. I guess time will tell. I do like the idea of easily replaceable print heads, because sometimes cleaning or replacing print heads on printers can be a headache (or not user-serviceable). One other shout out here is for HP’s Instant Ink program, which doesn’t currently support the Smart Tank printers but I imagine will at some point in the future. Instant Ink allows you access to ink and paper refills based upon how much you need to print for a small monthly fee. This is something that printer service companies have done for years in the business space, and I think it’s a very convenient thing to add for individuals who don’t want to worry about monitoring their ink and paper supply. The only other thing to consider is the price. For me, $279 is right on the edge of wanting just a little more by way of features—namely—a document feeder instead of a single sheet, flatbed scanner. It’s a rare thing for me to only need to scan one side of one page. If on sale, I think this printer is a relatively good value, but at its full retail price, it’s hard to recommend over some other more feature-rich printers for that price. Still, it is a good printer, does what it needs to do, and for once didn’t cause me a bunch of headaches when trying to install at home in a way that everyone can use it right away. Of course, time will tell…but the initial consensus is this is a device worth your money (provided you get a good deal).

Printer is amazing. Great quality and so quiet you dont know its printing

Just set it up was easy to do. It works great. Happy with this modelHp printer

Wasn't as easy to set up as I hoped. But once it started working it's been good.

Works great. Love the upgraded ink cartridge holders and the fact we got 2 years of ink with the printer. Ease of use and prints high quality.

I love the HP brand. Printer with 3 years of ink is definitely worth it. Innovation at its best.

love the liquid ink in included needed a scanner for picures after 1 year minimal use the old one died. Great tech guided me to this printer combo those guys always have good information to share

The HP-Smart Tank 5101 Wireless All-In-One Supertank Inkjet Printer was a good buy and very easy to set up. The quality of the prints and copies is excellent.

It was easy to set up and prints really nice. I've already used this printer quite a bit and the ink level hasn't even moved yet!

Easy to use and maintain printer. I like this produc

I had the Epson Ecotank 2800 and it was flimsy junk! I returned it and got this bad boy. I should have known better than to stray from Hp.

Happy with purchase. really like this printer. it has been working great.

Great printer. very good quality and easy to operate!

It’s by no means a fast printer, but it’s fairly compact and gets the job done. Set up was easy and connecting my phone and other computers via Bluetooth worked smoothly. Scanning worked well enough too.

Love it!! It's so easy to use!! Great quality too!

Nice printer easy to hook up. Scans and copies very well. Overall I am happy with the purchase.

The printer prints well but It was difficult to set up on wifi and with a connector usb cable.

Was not sure what to expect....but was pleasantly surprised. Printed pages look great and the number of printed pages per minute are also very good. 2 Years worth of ink....no problems....worth the price.

Since purchasing, only used it a few times. But, getting it prepped out of the box was a very easy process. Was hoping it printed faster though.

So far so good! I purchased mainly for printing files related to work and the quality of the print is decent. Printing doesn’t take too long and set up was pretty straightforward.