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Customer Ratings & Reviews

$1,099.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 1080 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its exceptional cleaning performance and quiet operation. Many appreciate the user-friendly design, large capacity, and modern aesthetic. The washer's size and innovative features also contribute to a positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,080 reviews
  • Rated 5 out of 5 stars

    robb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washing machine love the quietness, wash time and steam capability.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Just what we like to hear! Nothing is better than your own voice belting out your own tunes while cleaning effortlessly. We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great new all purpose washer that has done everything we have asked it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such an amazing washing machine. i love that you can use an app to start it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have good experience with LG appliances. No trouble at all. I love this appliance with smart AI technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how smooth it runs, and also that it doesn’t take as long of a time to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WE LOVE BEST BUY !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THE WASHING MACHINE - THE GENTLEMAN THAT HELPED WAS ABSOLUTELY WONDER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer. Have total tech so they took away the old one and installed the new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does not fit the washing pedestal. It makes a really cute sound when it starts up and shuts off instead of loud buzzing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this washer and its features. Works very well. Hope it is reliable in the long run, expect it will be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My LG App washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this washer 4 stars because I don't feel it cleans as good as my old whirlpool. It does clean but I miss my whirlpool. The App is great it tells you when your clothes are done. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever had!, Best Buy always have the best deals on appliances.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leak 20 min after install. No help from best buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy appliances from best buy go to NFM or Home Depot. Leak 20 min after install. No help from best buy. Told to call back in 24 to 48hes after system updates. Bad experience bad customer service no solution or help offered. Had to get a plumber to repair install. I could not move the washer by self. No leaks from washer or pipes. Just connections not tight and no Teflon tape.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there.

      Thank you for sharing your experience. We understand that you had issues with the installation of your LG Washer model WM6500HWA and faced challenges with customer service.

      Please send us a private message on our social media platform via @LGUSSupport. We can assist you with any concerns you have about your washer and provide guidance on ensuring proper installation. We’re committed to helping you resolve this issue and improve your experience with our products.

      ^Sam LG

  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! deliver and set up was done in timely fashion. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only use Lg from now on. Had to switch from Samsung to LG.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Do not buy the auto dispensing washer .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer without the autof diapensing function would be better. Its 100 cheaper without the auto dispensing function. Do not waste your money. My clothes do not smell fresh . I tried to bypass that function and it ruined my entire load by leaving oil deterngent marks on the clothing. The washer itself is gorgeous but like i said it does not use enough detergent or softner and no real way to bypass that feature. I often have to wash mh clothes twice for them to even smell clean . I havw adjuated the auto function to max and it still doesnt clean the clothes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly! I love the front load and the fresh care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent KG Dryer/washer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Reduced the use time therefore the electricity costs. The wifi checked when it finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best machine I've ever owned so far so good after

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about month and it works great. So far best washing machine I've ever owned. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves technology and I get a new washer … Perfect!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Rated 5 out of 5 stars

    Quality Product and Finish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality. Service and Delivery by Best Buy was fantastic!

    I would recommend this to a friend
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