Customers are positive about the dryer's drying performance, capacity, overall performance, and ease of use. Many appreciate the low noise level, the larger size, and the steam sanitize function. However, some customers have expressed concerns regarding the lint trap.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 652 reviews
Rated 5 out of 5 stars
Dryer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered and installed on time and professionally.
I would recommend this to a friend
Rated 5 out of 5 stars
Great dryer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Like the way they look and it is efficient. Only wish it came with the shoe dry shelf
I would recommend this to a friend
Rated 1 out of 5 stars
DON'T buy!! It leaves clothes WET w/ MILDEW smell
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was delivered mid-September. Began having issues in October. I'd read reviews saying it was cool to the touch & felt damp even though it was dry so i thought this was the problem. Clothes didn't come out piping hot like my highly reliable, trusty 20yr-old Whirlpool. I thought it was just new technology. Nope. Dryer is just garbage. By November, clothes were just coming out WET. 3 to 5 drying attempts later, still wet!! Tried to contact Best Buy. At 1st first Best Buy scheduled it as an installation only to cancel moments before the appt because it was a repair. Then they scheduled a repair, only to cancel because it was under mfr warranty & had to be fixed by the mfr. Tried the mfr but had difficulty accessing. Meanwhile, i can't return this piece of garbage AND all of this is happening during the holidays and the busiest time of year. Don't buy this. We're hanging clothes all over the house just to get them to line dry. I've wasted tons of money trying to dry clothes 3 or 5 times for SOOO many loads. One of my kids missed school because all of his clothes were in the dryer - he'd washed them and put them in the dryer to dry while he was sleeping and he woke up to them being soaking wet and smelling like mildew. Another kid had to go to work and had to take his clothes to a buddy's house to dry them quickly because after 3 to 5 tries, the load was still wet. I have a hair blow dryer that we use for a few of the items we need quickly if we don't have the TIME to sit everything out and allow it to blowdry. Do NOT buy this dryer!!!!!!!!!!!!!!!!!!!!!!!!!!
We understand the feeling that you have because of this experience. Let's get those clothes dried up and smelling fresh, Jacqueline.
We recommend performing the troubleshooting. The links below will help you learn how the dryer works and prevent mildew and smell from the clothes. Kindly visit the hyperlinks for further assistance.
Clothes are not dry after using the Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
Samsung dryer smokes or smells: https://www.samsung.com/us/support/troubleshooting/TSG01000971/
Should you require further assistance, please feel free to get back to us via the following options:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product for price and would recommend for others
I would recommend this to a friend
Rated 1 out of 5 stars
Failure at all levels
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the worst purchase I ever made. I have spent more than I paid for this thing doing laundry at the laundry mat because it keeps breaking down. Everytime it was repaired I was told this is a common problem. Now I am at the end of my warranty best buy nor Samsung will accept a return on a product that is faulty. I will never purchase a Samsung product again
We strive to assist you at any time, IssiacD. We would like to have a direct conversation with you to hear about your experience with your dryer, go over your repair options, and address any other issues you may have.
Please feel free to get back to us via the following options:
LindaW, we know how vital a working appliance is at home. We're here to help with your dryer.
We recommend checking this link to help resolve the issue with your dryer not drying your laundry. Please match the issue you are experiencing from the list provided. Kindly click on the embedded word and watch the video if prompted.
Clothes are not dry after using Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance, please feel free to get back to us via the following options: