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Customer Ratings & Reviews

$799.99
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Comp. Value: $899.99

Customer reviews

Rating 4.5 out of 5 stars with 652 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the dryer's drying performance, capacity, overall performance, and ease of use. Many appreciate the low noise level, the larger size, and the steam sanitize function. However, some customers have expressed concerns regarding the lint trap.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 652 reviews
  • Rated 4 out of 5 stars

    Rhallman

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery people were very good and new what to do , and did a great job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't gety clothes all the way dry on the first cycle. I contacted Best buy to fix aonth and a half after I bought it but they won't fix it because it's been too long they say. I would purchase major appliances from somewhere with a better warranty period.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TamaraG,

      We know your disappointment with the dryer not drying well. Let us assist.

      The link below contains information on what to do when the dryer's heat is not enough to dry the clothes completely. It also includes other links for cleaning the dryer, running a vent blockage test, and error codes (if any).

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      You may also check page 54 of the user manual for other recommended actions if the dryer dries unevenly.
      https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf

      Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking.

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149787533) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Breeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries like a warm tropical breeze! Large drum and spacious door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase the technology is amazing makes doing laundry fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice sized dryer. Still learning all the different cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dying. I have the pair. Washer and dryer. I’m very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice product. Seems to be very sturdy and love the finish

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries ok at best. Sensor dry is worthless. Must used timed dry. Clothes tend to wrinkle, especially if you don’t take them out as soon as cycle finishes. Bought as a pair with new washer. Wish would have bought new washer but kept old dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a worry-free experience with your dryer, Greg S. Allow us to handle this.

      Here are steps to take when your dryer cycle ends too quickly and wrinkles the clothes. Please click the links and hyperlinks and watch the instructional video for tips.

      The dryer cycle ends too quickly:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly

      We have also included a link to your dryer's user manual. See page 42 for wrinkle prevention; pages 44-45 for perm press cycle, downloadable cycles, and steam cycles:
      https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147045853, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, no complaints! Would be nice if powercord came with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mpatel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this dryer month ago only 18 days after i try to use this dryer i press power button not working try & try press power button not working new dryer i check my electric box reset button dryer still not working not good product

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MahendraP, we understand your disappointment if your newly purchased dryer does not turn on. We are here to help.

      If your dryer does not power on, here is a guide to help you. Please click "Did this resolve your issue?" and answer it with a yes or no to complete the troubleshooting guide. Kindly click on the embedded word.

      Samsung dryer loses power or won't turn on
      https://www.samsung.com/us/support/troubleshoot/TSG10000730/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147116461) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Love how to hooks to my phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer notfies me on my samsung and phone once done! Love that!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the quickest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very looking unit, but it doesn't dry as quickly as I'd like. It could just be the settings I'm using, but I find myself just doing a timed dry to make sure everything is done

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand where you're coming from. Let's get you assisted, PaulT.

      To help boost the dryer's drying efficiency, kindly check out this guide to help rectify its performance. Please click on the hyperlinks for additional information.

      The clothes are not dry after using a Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147516078, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great we love everything about it. Great Samsung Quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drying seems to take a little longer than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely couldn't ask for a better brand!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and effective. This is a great dryer for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer & dryer thanks it was a great gift to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product good quality would highly recoment it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam is great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer .I love the steam feacher on this dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. Got the set for a really good price!

    I would recommend this to a friend
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