Customer Ratings & Reviews

Great product & customer service! Best Buy has the best employees.

This is the first 'wireless' printer that i was able to hook up with absolutely no problem.

I love my new HP Envy 6500-e Printer. I wish I would have gotten it sooner!

Works great for price. My last printer went thru ink like crazy. Hope this one is better

Too slow scanning I would change it for a faster one

Very satisfied with the hp printer--price, service, & operation all excellent

Love this printer. It has a scanning feature plus color printing. It’s amazing!

It was very good and even better when doing both sides

Very happy with this printer. It does achieve my expectations.

Printer is not better than my old HP which I had for years. This printer is very slow in printing even one sheet. Most of the time it is offline. It is not the quality of any HP product that I've had and I've had several. Not a good purchase. Very disappointed.

Nice for what I need to print fax and sccan. Loved the price

I've set up just about every printer brand out there, and HP consistently gets it right. The HP Envy 6555e was easy to install and setup and took me about 10-15 minutes to get it up and running on my Wi-Fi without a single issue. HP always nails the setup process, which is one of the reasons I stick with their products. When it comes to quality, HP’s Envy line is top of the line. In my opinion, it’s one of the most premium brands for home and consumer printing needs. The design of the Envy 6555e is sleek and elegant (especially for a printer). The goldish tones give it a classy look, and the build quality is excellent—everything is perfectly aligned, and it just feels well-built compared to other brands. I’m really impressed by the variety of features this printer offers. One of my favorites is the auto-reconnect for Wi-Fi. If the connection is lost or the printer has been off for a while, it reconnects on its own without any hassle—something I’ve never seen in other brands, which usually stay disconnected after a long period of inactivity. Another great feature is that the Envy 6555e is made from 60% recycled material, and you’d never know it. I’m usually worried of quality when recycled materials are involved, but HP proved me wrong here as it feels premium. For connectivity, there’s a USB 2.0 port available (though note that the cable isn’t included), but no Ethernet port. Personally, I think an Ethernet port is more important than a USB 2.0 port, especially in households where a stable wired connection might be preferred. There’s also no USB Type-A or C port, which is a feature I miss for quick printing from a flash drive. However, this is mostly solved with wireless printing from any device, including phones. The document scanner on the top is a required feature for me. It holds up to 35 sheets, which is perfect for scanning documents and making it efficient. The bottom paper tray holds 100 sheets of regular paper. While I wish it held a bit more, I appreciate that it keeps the paper stored out of sight and protected from dust. The colored touchscreen is another must-have for me when selecting a printer, and the screen on the 6555e is a definite upgrade from previous models. It’s small, but it’s high-quality and works really well for navigating through options. Lastly, HP offers a 3-month free trial of their Instant Ink subscription service, which has a variety of plans based on your needs. It’s a great option to explore if you want the convenience of ink delivery before you run out. The HP Envy 6555e combines solid design, reliability, and great features, making it an excellent choice for home or small office use.

Love this printer! Like the ink refills automatically refilled..

It’s a great printer. Love all the features it has

I like that it scans multiple pages but I would have like it to scan double sided.

Great printer after you get past the initial installation.

Printer is constantly going off-line having to shut down my computer and restart it whenever I want to Print! Would not recommend this Printer

Awesome printer that has a touch screen for easy set up.

I had to return this printer. The screen is tiny, graphics on it are impossible to see, could not enter network information on the little bitty keyboard. It's a shame, as I loved the looks of the printer. Now have another brand with a normal size screen.

Great customer service and great product for the price