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Customer reviews

Rating 4.6 out of 5 stars with 476 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the touch screen, ease of use, price, compact size, and space-saving design of the 23.8" Touch-Screen All-In-One. They appreciate the convenience and functionality of the touch screen, find the computer user-friendly, and feel that it offers good value for the features included. The compact design is seen as a plus, especially for those with limited space. However, some customers have expressed concerns about noise and vibration, as well as the limited number of ports and the inclusion of Windows 10.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 476 reviews
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Love all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product met all my needs and still was lower priced than others in comparison. So far very happy! Although I would have appreciated wireless mouse and keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    Excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, nicely designed, and with a friendly price tag. I don't agree with a couple of other reviews claiming that the manufacturer "cut corners" in order to make a functional yet low-priced computer. I like the fact that its design is compact, simple, and elegant, that it has has a DVD drive (since many of the latest desktops have gotten rid of that feature), and that the touchscreen does not get easily smudged with fingerprints. I guess my only complaint would be the fact that it only has 3 USB ports and they are located in the back (where they are not as easy to access --compared to ports on the side of the screen). One thing that I recommend is to make sure that you update the wifi adapter drivers to get the best internet speed. Other than that I am really loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 4 out of 5 stars

    Fast and good enough. Value for money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all, I'm positive about this computer. 8 years of HP AIO experience, also from Best Buy, made me choose for them again. The touchscreen works just fine. I like it that the surface doesn't show my fingers and is still very responsive. It has a wide viewing angle and deep colors. The computer is fast enough for all I do on it. And the disc space is huge and it works fine. The disc made some weird rainy noise first, that has gone away after time. A computer bringing this touchscreen, 8GB RAM and 1TB disc and still an optical drive... what more can I wish for? But as you are all curious what minors I found, here they come: I needed to get around a lot of software I didn't really want to use some months for free and decide afterward I didn't really need or want to pay for anyway and have to clean the mess they make on the disc. "Try for free" doesn't bring up the best in me. So I removed those. Then installing the defaults and getting rid of the original defaults takes some time. You know that when you don't want Edge as your default browser. I had to go through some apps and settings before I got that done. Then still test them. Downloading, updating... Installing protection from my network provider. Installing a password manager. The step to any new computer takes some time. Things that could be better, but still didn't affect my overall view so much: The keyboard is too small for me. It has no weight and isn't steady. I like the fact that keyboard and mouse, are wired: No batteries, no maintenance. I have 2 USB slots free and an HDMI. I like the internet wired, works fast and flawlessly. I also tested it wirelessly, no problems either. The mouse made me nervous, though. It has no weight and moves unintentionally. My old keyboard and mouse fit me much better. It made me smile that I found this same computer even cheaper two weeks later. But I wouldn't buy one there. This AIO touchscreen is fast and good enough. Value for money from a trusted reseller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Very fast and super easy setup.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about this computer. I opened a small business beginning of this year and because i had worked on desktop at my day job i wanted one for home. Did a lot of research and read a lot of reviews while wanting an affordable price point. This was the winner. I did end up purchasing a wireless keyboard and mouse combo i thin for $20 to replace the one it came with, nothing wrong.with it, it was just my preference. But i LOVE the touchscreen feature. This was seriously the simplest computer to set up, it walks you through like A, B, C and the system is so fast (compared to what i was used to). I love the way its set up and it has a lot of memory. I print a ton and i save a lot of documents and this sure does the job. I very highly recommend this computer to anyone and everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great desktop, very versitel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is very powerful, lots of features, and is easy to interface with anyway I want. I like a keyboard, but the touch screen is awesome. The graphics are super. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Very nice desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very responsive and very quick. Out of the box this was easy to set up and down loads for the stuff I needed was easily obtained thanks to Google. The screen quality is excellent and the sound is good. a tad inconvenient with the card slot and usb's where they are located but over all this is a good machine

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Runs like an 8GB PC should; Aesthetics are lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no doubt where HP cut corners to make this a well performing, entry to mid-level PC. The outward appearance and overall handling of this machine lead me to believe that it must have been morphed from some of the cheapest plastics available for a modern PC. Though it is packed with all the bells & whistles one could expect in this price range is a pleasant surprise. This "book" is far better than it's cover. Fast for 8GB w/Intel turbo boost. Handles multitasking without lagging. Edge browser is better than previous explorer versions. Nice, smudge-free display for touch commands. *All peripherals have to be plugged in on the back, near the power cord. SD cards port is on the very bottom (dumb) where you can't even see it.* It is as if K-1st developed the exterior casing and the bezel while MTI grads. developed the rest. So if it saves me a couple hundred for that sacrifice, I'm ok with it, because it dos run smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Touchscreen

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first ever desktop/all-in-one and we love it. I've always bought laptops instead. This computer takes so little space and looks great in my living room. Its pretty fast. My daughter loves playing Roblox on it and loves the touchscreen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Touchscreen

    Rated 5 out of 5 stars

    Works great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this computer for a few weeks now. Runs smooth, quiet and sleek. I enjoy the touchscreen very much so. Nice screen size. I purchased this computer to work from home and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Simple Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband as a gift. He likes simple electronics. Easy to set up. Fast. Nice size monitor. Clear. would recommend for the no nonsense person!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed, Screen size

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this machine for about a year now and it is a great unit. Clear, responsive and quick. Photoshop works well even when multi tasking. A real work horse

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great, easy to use computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell computer was easy to set up, and is easy to use. I appreciate the large screen. This works well as my home pc, but works just as well when I need to work remotely from home. In 5 months, no problems. I had been using a 17 inch laptop that was fine for personal use, but not for work. Even with the large monitor, this pc is space efficient! I had this shipped to my condo, and it was delivered as promised in 2 days right to my unit's front door while I was at work. I wish I had bought this sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    WE LOVE OUR TOUCH-SCREEN ALL IN ONE-COULD NOT BE H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOUCH SCREEN...AWESOME! CP GRANDSON LOVES IT TOO! WORKS QUICKLY, CAN MOVE THROUGH DOCUMENTS, PICTURES, WITH EASE. SAM LOVES TO TOUCH THE SCREEN AND MOVE PICTURES, ETC.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Touchscreen

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large screen. Runs very fast. I purchased it for a great price. Also it takes up very little room on my desk. The tablet feature is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was easy to set up, and I love the size of the monitor. I love having an all in one instead of trying to find room for a tower, monitor and keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy to set up and easy to work. The staff getting the computer was helpful. It was a pain less experience. I went and got another one for a friend. Seems to be working very well. No big box, all in one computer is nice. Hopefully it won’t have any problems so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    So far I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this computer about 3 weeks and so far, I love it! It looks great and has a nice, large, easy to view screen. I enjoy not having a separate tower. Windows 10 is easy to navigate, especially for a novice like me. It’s easy to play dvd’s with Media Player. This computer is just what I needed and more than I expected!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great All in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for the whole family. Easy to set up. Fast processor and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a computer for college assignments. Not a computer pro or anything but this computer is great. It does everything I need it to do. Doesn't come with microsoft word, but you can purchase this at a discount if your a student, there's a website I got from my school. The screen is huge, it's a touch screen, and an all in one unit (no tower). Set up was a breeze and I was up and running under half an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. large screen. fast computer. having no problems since I purchased it.

    I would recommend this to a friend
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