Customer Ratings & Reviews
- Model:
- QN77S84FAEXZA
- SKU:
- 6642397
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 77" Class S84F OLED 4K UHD Samsung Vision AI Smart Tizen TV (2025)'s picture quality, with some noting that the sound is nice even without a soundbar. The OLED quality and brightness also meet expectations, and the TV's performance receives positive feedback. Overall, users seem to have a great experience with this TV.
This summary was generated by AI based on customer reviews.
Decent OLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, natural colors, AI is also really useful
I would recommend this to a friendpapa pete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value simple set up easy information screen to review
I would recommend this to a friendSamsun great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on time great communication installation was fast & great
I would recommend this to a friend77" OLED 4k TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, intergrates fine with my existing AV equipment.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv you wish you had for the holidays and parties.
I would recommend this to a friendBig difference!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the QLED this OLED 77” picture is absolutely stunning.
I would recommend this to a friendExcellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright high definition display with highly saturated colors. TV speaker quality medium.
I would recommend this to a friendPurchased at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service Sales person was knowledgeable, confident and courteous
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of our best friends said they wanted to watch their football team on our TV
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, great service, great people!!!!!!!!!!!!!
I would recommend this to a friendBest Buy deal on Samsung 77”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and a strong value at the price for this size screen.
I would recommend this to a friend77in TV,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with the first TV ,i called and they took care of it and brought me a replacement, no questions asked!!...very pleased with the outcome.
I would recommend this to a friendGood bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for, It works, the picture is good, and the setup was easy. The picture is good, but nothing spectacular.
I would recommend this to a friendPoor picture quality and incredibly dark
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the single most disappointing purchase from a tv I had high hopes for. The picture was incredibly blurry and dark. I made multiple adjustments to try and correct the picture but it looked more like that of a $200 knockoff than a nearly $2000 Samsung. I returned it for a Sony Bravia XR8B and was shocked how much better and more clear the picture was!
No, I would not recommend this to a friendBrand response from Samsung
Posted .ErinM,
It’s unfortunate to hear of the issues that have caused you to return your S84F TV. Your experience is very important to us and will be shared with our product team.
If you choose to try another Samsung TV down the road, we’re ready to help with setup and support every step of the way. Call 1-800-SAMSUNG (8AM – 12AM EST, 7 days), or visit our website and click ‘Support’ to connect with a LiveChat agent.
~ Samsung Specialist
Great TV, Terrible Customer Service Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the poor customer service I’ve received has completely overshadowed what is otherwise an excellent TV. I purchased the TV using a promotional discount I earned elsewhere, which is the only reason I paid less than the current website price. Just two days after my purchase, I saw the price drop significantly, yet despite being well within Best Buy’s price match window, I continue to be denied a refund with explanations like "I paid less" or "the system won’t let me." I’m not trying to cheat the system—if I hadn’t seen the price drop so significantly, I wouldn’t have an issue. But it did drop within two days of my purchase, and no one has had the courtesy to refund me the difference I earned through my own personal effort. Several representatives told me I qualified for the refund, only for my request to be declined afterward. I’ve now spoken with over seven representatives, yet nothing has been resolved. Now my return window is expiring, and it feels like no one cares. I feel cheated and overcharged. As a longtime Best Buy customer, I expected accountability and a fair resolution—not confusion, inconsistency, and unhelpful support.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Melc,
We're very sorry to hear about your experience. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
Awesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV - Affordable for the size and quality. Great picture and sound quality. Really love everything about it - so happy with this purchase!
I would recommend this to a friend - Pros mentioned:Oled quality
Don S
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The OLED tv is perfect —just the older shows are very dark I guess there was less technology then
I would recommend this to a friend Perfect TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my husband for Christmas. He is 100% disabled and it’s mostly what he does, and this TV is so much easier for him to operate with everything right there and it alleviates a lot of stress for him. He loves it, the only issue he’s had is it isn’t loud enough for him to hear.
I would recommend this to a friend- Pros mentioned:Picture quality
enjoy this oled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have enjoyed this tv sound is good picture is excellent
I would recommend this to a friend Samsung OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality and colors are surpassing of other TV’s at the price range. Highly recommend.
I would recommend this to a friend
