Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $679.99

Customer reviews

Rating 3.9 out of 5 stars with 7 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

71%
would recommend
to a friend

Customers are saying

Customers are praising the laptop's speed, describing it as "good" and suitable for a first-time laptop user. There are no significant negative remarks or common complaints found in the customer reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Great laptop for its value

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable computer. The outside design is nice, but the parts it is built from seem cheap. The price of the laptop is great though. Good choice for a first laptop with good speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Speed

    Rated 5 out of 5 stars

    Quality Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using it for a month, but it's been a great laptop. It's fast, has plenty of memory, and no issues running any of the programs I use.

    I would recommend this to a friend
  • Cons mentioned:
    Random restart

    Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good laptop as a replacement for our old one. Though it does has a minor issue with randomly restarting. I recommend having the bios checked professionally. Other than that its been a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for what i need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size and not to heavy to carry around. Picture is great. Only downfall is speaker is on the bottom of the unit so sound is muffled.

    I would recommend this to a friend
  • Pros mentioned:
    Dual storage drives, Price

    Rated 5 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. This computer has two hard drives the larger one as D: for storage. I would suggest changing the location of your user files to this drive. That way the computer recognizes that drive as storage and will save to that drive location as default, otherwise your working on a 128GB drive. Great computer for the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Random restart, Wifi issue

    Rated 2 out of 5 stars

    Good laptop but very unpredictable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a solid laptop with good specs, however.... the wifi adapter is not working anymore so it must be plugged into ethernet at all times, and the laptop will randomly shut off and restart from time to time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Cautiously Optimistic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been about 17 days and was absolutely wonderful until yesterday; which is nerve racking. I have not installed ANYTHING onto the computer since purchase as I only use it for internet so far. Problem is it randomly turns off... not even a warning. It restarts quickly and without fail but I'm now passed the 14 days so I am nervous if things get worse. If I find out this is just a software patch or there is some fix I will quickly change this review to 5 stars as the laptop is fast as heck, functionally designed, and a pleasure to use when it's not restarting. However, for $680 + tax I am upset that now I'm out of the return period. Will be calling best buy tomorrow.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Chris,
      We are sorry to hear you are having problems with your Acer laptop. This is not the experience we want our customers to have, and we would certainly like to help you get this resolved. Please fill out this form so that we can contact and assist you:
      http://csapps.acer.com/prompt/?key=68c1dafc055c37397882e514ae50013f5f0fef27
      Thank you,
      Acer America Acer

Sponsored