Customer Ratings & Reviews

I liked it..laptop is pretty good..i haven't done much work with it..but whatever game i am playing its runs smoothly..

Really good for the price I got it and it also has a really good design to use it as a laptop office and a gaming system

It has good smooth graphics. I've had it for 3 months now and everytime I use it I have no problem with it although could use better audio

Powerful performance, sleek design, great for gaming!

OVERVIEW: The Acer Predator Helios Neo 16 (i5-13500HX RTX 4050) is a feature rich entry level gaming laptop that has its share of assets with a few liabilities. I normally do not use the term “for the money…”, but I find it does accurately fit here, especially when one is able to purchase this laptop on sale. Overall “Good Job” by Acer including all of the stated features in a cost effected end product for those cost conscience users who do not have unlimited funding. On a scale of 1 to 5, I would rate it a solid 4.0. PROS: CPU/GPU: The i5 13th GEN paired with the RTX 4050 certainly gets you into the AAA gaming ballpark, ahhh maybe not front row seats. More than sufficient for most gamers and surely overkill for students. 16” DISPLAY: The WUXGA IPS panel is fairly large and very colorful, better than your average laptop display. A lot of desktop real estate here. Factor in the 165Hz refresh rate, 100% Color Gamut Standard RGB, 3ms Overdrive, G-SYNC, 400nits, and she checks off a lot of boxes. MEMORY: 16GB DDR5 in dual 8GB modules that can be upgraded to 32GB per Acer. The stock memory configuration is just fine for this laptop and a nice upgrade from those units with only 8GB. Yeah, you would need to replace both modules if you want to go the 32GB upgrade route, but at least the modules are not soldered on the motherboard. STORAGE: Well, the fact that this laptop comes with 512GB PCIe Gen 4 SSD is not the “PRO” here. That fact that this laptop has a second NVMe slot makes it a “PRO”. Very simple process, once you get the bottom cover off, for adding and/or cloning another storage SSD. Very sweet indeed! COOLING: The cooling system is top notch with dual metal fin fans, vector heat pipes, and liquid metal thermal grease. Yep, these fans are loud in Turbo Mode or if you manually turn them on MAX. But this cooling system hands-down does its designated job; you can actually watch as the CPU/GPU temps drop. PORTS: More connectivity options available than I have seen for this price point. And the dual Thunderbolt 4 ports with USB Charging is an unexpected bonus. KEYBOARD: Sweet backlit RGB keyboard 4-zone lighting options (if that’s your thing) using Predator Sense. I will also mention the dedicated Predator Sense Key and the dedicated Mode Key that can quickly step you through the different power options. CONS: HEAVY: It’s heavy, so much so, that I personally would not want to carry this around all day if I was a student. Add the power brick and you’ll definitely may want to consider other smaller lighter options. Note this would not be an issue if your primarily intention is to use this laptop in a home environment with only the occasional relocation (think portable AIO). BATTERY: Battery life is less than desirable for serious gaming, and just OK for general use (email, light web surfing, etc). Now you can extend battery life for general use if you run in ECO mode, turn the display down to 50%, turn off the keyboard back-lighting, and set the screen refresh rate to 60Hz. Then again, not an issue if you are primarily using with the power brick. CAMERA: No Facial Recognition capabilities to support Windows Hello login. (Not an IR capable camera.) BOTTOM COVER: This has got to be one of the most difficult bottom covers to remove for upgrading the memory or NVMe. Should have at least one corner, or a designated starting point, that is easy to pry to begin the bottom removal. I could get it off, but I shouldn’t feel like I’m about to break something to remove.

Never had a problem with it, great graphics, had games on ultra high with no fps loss or heating issues

Great laptop! This is for student who is pursuing an online degree in Information Systems. I think this was a floor model. Even though I am giving 5 star, I have one minor complaint in that the Best Buy staff could have dusted it off before packaging. The open box listing was “Excellent” but the amount of vent dust does not reflect the list rating.

Runs games great without getting so hot like many gaming laptops. Battery life average for normal non gaming use. Display solid but not hung specific. Good but for sale price.

Great looking machine, performance is solid. I didn’t really need another laptop but when I saw the price, I had to buy it!!!

This computer works pretty well although the power supply gets pretty hot and the fans are pretty loud. If you could get over this then this is a great one.

Efficient, fast and excellent performance. We have had for a couple of months and no problems.

Bought this two weeks ago, switched from a ps4 to this. Way worth the purchase highly pleased. Would recommend for anyone first gaming laptop

Daughter loved it. Wanted it for gaming. No issues, she loves it. Great speed and memory.

Big bulky. I returned because it got very hot and when it wasnt plugged into power the performance dropped a lot.

Best gaming laptop. Use it for cod . World of war craft. No issues at all .

I don't use it much as it's just for gaming when I travel for work. But when I do use it I have no real complaints. Just be realistic when it comes to the specs and don't expect to be playing anything too fancy

i bought this laptop and i have no regrets. I can play all my games perfectly fine.

Very satisfied with the product. Works as intended. Even the protection plan alongside the computer was not too costly.

Works great honestly this is mostly for school but I downloaded a few games and it works fine

I bought this laptop for my daughter as a high school graduation present. She loves this laptop. Speed, price, and it even looks cool!