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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 741 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Predator Helios Neo 16's performance and graphics capabilities, frequently praising its excellent value for the price. Many appreciate the customizable keyboard and the option to upgrade the RAM. However, some users point out that the battery life could be improved, and the laptop's weight and potential for fan noise are also mentioned as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 741 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Above Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work really well for the price that I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast it loads up. However, the start up sound it kind of annoying but youtube shows you how to deactivate it. So far im enjoying the colors and speed of it. We shall see how it holds up in 6 months

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a predator with a smooth gaming performance!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is in good condition, no scratches or marks, and good performance in games. The display has more pixels, it’s hard to see one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a gift. Recipient very pleased with charger port on back of laptop rather than side .very sleek looking hadn't been charged yet. Experience at Best buy was excellent, staff very knowledgeable , ordered online and transaction was smooth. Excellent communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for first time PC buyers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first real piece of real gaming hardware I've bought that isn't a console. I have been having a blast with the customization and layout, and im really enjoying how well the PC is able to monitor itself and how you can adjuat to fit your needs. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Laptop gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good for gaming ! Maximum details and very video card

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i need it for. I didn't buy for gaming but for the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic gaming laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid gaming laptop, does not overheat, has excellent battery life and image quality. Sleek bur sturdy aluminum case. I prefer the casing to asus tuf or other plastic ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine on sale in q3 2023 for $899 and found it to be an excellent value for the money. It is powerful enough to play modern games at reasonably high settings. I don't find the fans to be too loud. The keyboard is quite good for a laptop. I do wish the zero key on the number pad were full width, but it's not super inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved a mom problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My preteen son saved his money all year to buy a laptop with stronger running power than his last one. All year ive heard how it lags and there wasnt enough memory to play his fav game. Well thank goodness that's resolved but now all i hear is how seamless this one is lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop is flawless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only gaming laptop ive ever owned brand new, its great for everything i do, no complaints, my only thing i wish they didnt get rid of the disc drive in PCs but thats me being old lol overall great experience

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good but has low storage literray 500gb is nothing today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine, reasonably priced.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my grandson, his first computer, and he absolutely loves it. Had some issues with Just Cause but it was the game as no other games had any issues. He’s a happy lil dude which makes me a happy grandpaw!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    9/10 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good gaming laptop overall, just keep it mind this b* is REALLY LOUD, but wont be worrying about lagging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptops runs most games that are trending right now, and it runs smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Meh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Could use the i7!! Compatibility issues with razor products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop performs flawlessly. The thermals are great and the fps and power of the 4050 are phenomenal and the screen is so clear. Highly recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for my brother-in-law. He is very happy with the performance and willing to buy more products from the Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother about 8 months ago for his birthday and it’s been great, he’s had no issues and he uses it every day to game.

    I would recommend this to a friend
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