The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
Rated 5 out of 5 stars
Professional Knowledge and Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
There is no way I could program the remote and still maintain efficient functionality. Although I could eventually do the basics, without the extensive experience, I would have had to reprogram several times as I would have made errors in my decision tree and pathways. Each time wasting valuable time. Instead, they saved me hours (days) and got it right the first time. Money well spent.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Satisfied
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased a complete home entertainment system for the whole house from Best Buy. We are completely satisfied! Everything was installed by the Geek Squad. The system included 2 televisions with surround speaker systems and built in wall speakers plus additional Sonos One speakers for the other rooms of the home integrated together.
I would recommend this to a friend
Rated 3 out of 5 stars
disappointed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Either the remote does not send or the sensor is not sensing a command especially when inputting channel numbers. I often have to input a command two or threes times to change channels. there also seems to be a delay to a command when it does sense a command.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Geek Squad performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad installers worked tirelessly to reprogram, and connect all our systems to a sophisticated remote that we already owned.
I would recommend this to a friend
Rated 5 out of 5 stars
Seamless Install!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product was the perfect solution that allowed me to "clean up" all of my AV equipment.
I would recommend this to a friend
Rated 5 out of 5 stars
Big Bass, Love it!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
BB is the best, always willing to help and answer all my questions.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Base station works great, very happy with the new system, recommended.
I would recommend this to a friend
Rated 3 out of 5 stars
Only Average
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was average. Nothing great. Needs more development.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great Job!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The unit fits well in my new entertainment center!
I would recommend this to a friend
Rated 5 out of 5 stars
Go Geeks!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geeks were great. Did it right and explained everything.
I would recommend this to a friend
Rated 2 out of 5 stars
It only serves to charge the remote. No big deal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We returned the base station with the Harmony remote.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Call someone else
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the worst AV service I have ever received, calling in another company to finish what Geek squad started.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
needed comonent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed this to go with the remote and it does the job
I would recommend this to a friend
Rated 2 out of 5 stars
remote
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This reviewer received promo considerations or sweepstakes entry for writing a review.
see previous review, does not behave properly or the same each time.
