Customer Ratings & Reviews

I have met with 3 different Geek Squad Employees form the local Best Buy store in Pueblo Colorado. All 3 employees have been Very Professional, Polite and answered every question that my wife and I asked. Each install was done quickly and correctly

The agents installed and mounted two TV's plus a sound system. They also gave me instructions and made sure it was to my satisfaction.

Geek squad very pleasant and connected everything and made sure it was working properly. They also spent time making sure we were instructed in the operation.

The two Best Buy specialists who came in quickly isolated the problem and fixed the issue within ten minutes. Since they were there, I asked them so other questions and they answered these questions as well. Both guys were very personable. Two thumbs up.

Agents set up my new A/V system and were responsive to the complications we had following a power outage. I bought a year Geek support. After outage, our two computers were acting up and a computer Geek squad member came by within 4 days and quickly addressed the problems we were having.

The "geek" came as scheduled and connected my old stereo equipment to Sonos speakers, and made sure I understood how everything worked. He was patient and took the time to explain things in a way I understood. He came a couple of weeks ago, and I've been delighted every day since.

The agents hooked up my sound system quickly and showed me all the settings the Sonos system used. Very polite, and very informative. I would recommend them again and use them again on my next purchase.

Flexible on time he came - waited for me to get off work. Very knowledgeable and willing to answer any questions I had. My only suggestion would be allowing the customer to use the remote as he's showing them things. He was so quick and knew where to go that I wasn't able to learn that while he was here.

My sound bar was installed ghe tech was very helpful and informative of the install.

The service, quick response and effectiveness was second to none.Every one on the team was brilliant especially the head person who's name escapes me.An excellent job all round,thankyou Geek squad.

the mount was perfect the tech was polite and professional the work was done at a quick but accurate space- It was a peasure dealing with the geek squad

The Geek Squad professionally wall mounted our TV and set up all the Sonos sound system components. They answered all our system questions and made sure everything worked before leaving.

The agents delivered and connected my TV. They placed it on my entertainment center. Geek Squad also took all the boxes away for me. They were very polite and efficient. Thank you!

My TV wires connected to my Internet for me, too access various applications. I was very pleased with the technicians explanations and work performance.

We updated our receiver to a Denon and wanted to make sure it was set up properly and also needed instructions on how to use all the zones. Will definitely recommend Geek Squad to do this to anyone purchasing an expensive receiver.

The best buy install team. Did an amazing job installing our outdoor speaker setup. Setup wS flawless, quick, and the installers were very courteous.

The tech was great. On time and very polite and knowledgeable.

Everything works perfectly. GS did a great job of setting up and explaining how things work.

Great work by Geek Squad, installing multiple TV’s and multiple AVR’s and a landscape stereo system. A two day job and through it all they were true professionals

The agent did a superb jog connecting my Sonos speakers to TV. Very professional.