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Customer reviews

Rating 4.5 out of 5 stars with 3597 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,597 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Control ALL Your Components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad programmed my Harmony Elite remote control device so that with any activity I initiate, all the necessary components are turned on with the correct settings, even my old laserdisc player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad programmed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and knowledgeable. Our guy was on time and finished the job quickly, he obviously knew who he was doing. Very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a logitech 900 remote and had the geek guys reprogram it for my Samsung 4k bluray DVD player. All functions are working fine, gotta love the geek guys , worth the money as far as I'm concerned.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys took the extra steps and time to make sure my TV was set up perfectly for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my home theater system along with programming my Logitech remote. He made himself available on his cell phone if I had any issues which came in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been to our house 4 times to program, re-program, and program the new Logitech remotes. They have been quick, each to work with, and curtious each time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tweety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything that was asked and very professional. It would be nice if contractor services were the same way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job it’s the new LG 77” is smarter than the old Harmony I’ve got and a nice Yamaha receiver that needs a up date but it never stops with theater there’s always a new mouse trap

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    all in one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the all in one remote, Geek Squad came out to program it. Now watching football, basketball and movies with the ease and convenience of a one touch control. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service never disappointed iN Best Buy They always explain everything in detail and always answer any questions I might have.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation in a flash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents professionally installed our TV without a problem. The installation was done on time and our agents politely answered all of our questions and concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great multifunction TV remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote for controlling all applications and other devices hooked up to the TV. Tech who installed this was great and showed us how to work the remote before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Programmed my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programed my remote connected all my devices. Ensured I understood how to use the remote. Agent was professional and courtteous.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Tech knew his stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech that came out to program my Harmony had it totally done in less than an hour. I had nine devices that had to be configured into 5 program schemes. They all work. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    All in one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't program myself; however the Geek Squad was professional, quick and thorough to our needs. We wanted our sound system choices included in our handheld. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    remote installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our remote after we had not been able to do so ourselves, It took a lot of time and energy. Glad to have the Alexa remote working now,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very helpful and knowledgeable. He stayed to make sure everything worked the way I wanted it to and he even got my zone 2 speakers working again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup to program all remotes into one function keys are readable just in all around good product. The geek squad guy did in outstanding job rewriting my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my membership with the Geek Squad for several years now. Have had to use them on occasion and have always been treated with courtesy and professionalism. Since I just bought an entire new TV and Bluray system I decided to hire them to setup and install it all. They spent over an hour with me setting it all up and explaining how to work it all. I also have a Harmony One master control and they set it all up for me. I am not a 'techie' so I never knew how to utilize the full capabilities of it. They set it up for me so it now controls everything and I never have to have more than one controller now. It does things that I never knew it could do. Way to go Geek guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technian outstanding knowledge! Answered all my questions. Showed me how to use the remote & insured that i could use it. Well worth getting expert advise & not doing the self stumble method. Lol

    I would recommend this to a friend