Customer Ratings & Reviews

Had new tv installed and geek squad reprogrammed my harmony remote to operate all my components.

The agent set up remote control and programmed it to control my other devises in my theater room. Works great.

Reprogrammed my remote and fine tuned everything so it is working well. Were very responsive and answered all questions. Top notch!

The person that came to reprogram my Harmony remote from the Geek Squad was excellent !! He showed me some things that I did not know about the remote and I learned something new...

Greek Squad service is a great value they take the stress out of setting up everything - nice guys

Geek Squad Agents did a great job of reprogramming our Logitech Harmony Blaster Remote for our new Sony TV and SONOS Sound Bar. This probably saved $300 over buying new.

I have an equipment closet that holds all the equipment for the house electronics. I had trouble with the Harmony turning on multiple rooms with one Harmony. Although it only took the technician about 45 minutes to do his analysis of the equipment and problem, I had spent many more hours "trying to do the same". With the Total Tech Program, it made the cost an easy decision. As usual, the tech was very friendly, knowledgeable and left me very happy with my service...and they always leave their number to call them direct in case you have any issues ort question once they leave!

Having 4 remotes is crazy. I like the way all is in one place. Geek Squad stayed as long as needed for us to learn all about the new features.

My harmony remote is working great. New Roku choice is great. Keeping one remote remote for all services was important.

Had Geek Squad program my new Harmony universal remote. Zack was the technician and he was fantastic. Made sure the remote was set up to do exactly what I wanted. I love this remote.

we like our new harmony 669 remote very much better than the satillite one we replaced. it is easier to understand and use.

Re-programmed our remotes from the auxiliary remote we were using.

Agent was knowledgeable and helpful in setting up our Harmony 665 remote so we do not have to have 5 separate remotes!

We are very happy with the ease of turning any part of our home theater on and off. Robert Clark of the Geek Squad programmed our Harmony remote so well that everything comes on just as we would hope.

This is such a wonderful product". Having my TV, DVD., sound system all on one remote is so convenient & easy to use. To be able to record, play, & watch all this from one remote is fantastic.

My remote seem to lose some of it’s programming, and the tech returned, reprogrammed the remote, and fixed my problem with the remote. It works fine.

Very good buy. Works very good with TV and was installed very quickly. Works very good with all the equipment I have in my house.

AGAIN, I HAVE HD THE GEEK SUAD TO MY HOUSE TO NSTALL MY 55" SAMSUNG SMART TV, WITH SOUND BAR AND HARMONY ULTIMATE REMOTE (TWICE), SAMSUNG DVD PLAYER WITH HDMI, TOSHIBA DVD/VHS RECORDER/TAPE COPIER.

Logan was THE most knowledgable geek squad agent! He came promptly accessed the problem and had me up and running in 30 minutes. Very impressed with Logan. However VERY disappointed in the changes to the total tech services. Not what I initially signed up for even though geek squad has no problem automatically renewing my total tech contract for another year.

eliminate multiple remotes for multiple devices! The Harmony 665 is easy to use and has extensive options (rather than just turning devices on and off. I'll never go back!