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Customer reviews

Rating 4.5 out of 5 stars with 3597 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,597 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my Harmony for each TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast service. Instructions were given for all devices, and verified for each unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my senior husband doesn't see well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. when wrong buttons are selected it will correct itself when you ask for help,. The best thing I have ever bought.!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Geek squad came out to set it up, it is nice to only have one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    simple controller for multiple electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall excellent. eliminates four remote controls and makes going from single zone to multiple zones easy. holds a battery charge for most of the day. looks and feels appealing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent remote with Geek Squad's help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally had to have the Geek Squad come and set up the Harmony remote! These guys were just excellent and ultimately, I'm very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reprogrammed our Logistics remote for new devices added to our home theater. Did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service from the two agents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to re program my remote and add on a new HDMI CORD. GREAT SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wrote it all above.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV & connected it to other devices. It was not compatible to my DVD Player, so he showed me an interface device that I will obtain. The agent also programmed the universal remote control that we purchased & PATIENTLY educated my wife & me on using it -- I emphasize patiently because he truly was patient with us and with our unending questions. The guy did a fabulous job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and programmed the Harmony 650 for us and he did an excellent job. He showed us Seniors how to work it and it's a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did a great efficeint process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad programmed the remote quickly and added the functionality i wanted. Easy to use after the programing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad e-programmed our remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad successfully re-programmed our home theater remote after installing our opti-cable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and programmed our new 4K TV, with new Apple tv and AV receiver to our universal remote. Worth every cent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best service available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with my remote set-up! Tech took his time and I was very pleased with set-up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME PRODUCT CONFIGURATIONS FOR A REMOTE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT REMOTE CONFIGURATION FOR ONLY 8 DEVICES! I STILL HAVE 7 MORE TO CONFIGURE! THE GEEK SQUAD TECHIES KNOW THEIR ELECTRONICS! KEEP DOING WHAT YOU DO BEST BEST BUY!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a logitech harmony 900 and it's about 3 years old. I didn't feel this technology is very dated but there have been at least 2 newer versions released to my knowledge. The Geek Squad agent had multiple issues getting the programing to execute and sync properly. It wasn't on his end, it seemed to be more of the software issues from the vendor. I had a follow up appointment yesterday at no charge to check in and ensure it's working properly. The impressive aspect was the determination, patience, and time spent to get it working properly. Thank you Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional and knowledgeable. He got it working the first try. He did a nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote programed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew how to connect reprogram my older harmony remote. He did it quickly and it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmpny Companion Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and were very professional and programmed the Harmony Companion Remote perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Makes using other devices easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Tech set up my Harmony remote so my other devices (Hulu, DVD player, etc) worked with it. No more having to use 2 or 3 remotes!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best way to get your equipment up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way way to get your high tech equipment set up and working correctly!

    I would recommend this to a friend