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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,599 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did a great efficeint process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad programmed the remote quickly and added the functionality i wanted. Easy to use after the programing.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people that came out knew what they were doing and showed me how to operate the remote control. And how to find answers when it did not do what was expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reprogrammed our Logistics remote for new devices added to our home theater. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY KNOWLEDGEABLE TECHNICIAN — SETUP OUR LOGITECH REMOTE TO CONTROL ALL OUR DEVICES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Harmony for each TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast service. Instructions were given for all devices, and verified for each unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying a convenient all inclusive remote. I am a little bit disappointed in the hesitation when firing up for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Harmony remote for home theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks came and programmed my new harmony remote. Matt is the best home theater geek there is and the Harmony remote is great for all my home theater needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my TV perfectly to the remote. I need to get them to come back out to change some of the settings to get 4k but they really make it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly and efficiently set up universal remote with Amazon Echo. Impressed that technician had 15 years service with Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best service available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with my remote set-up! Tech took his time and I was very pleased with set-up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better service and knowledge about our product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Geek squad came out to set it up, it is nice to only have one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On time and done right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m old, this guy got here on time, programmed the remote for everything and explained it all. Works great, Thanks much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad muti remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service ,very knowledgeable and pleasant rep,would highly recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad e-programmed our remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad successfully re-programmed our home theater remote after installing our opti-cable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote Control Programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional and knowledgeable. He got it working the first try. He did a nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rockfish products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand and products. Always delivers quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great service -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took care of my remote problem in fact when he left I had a better and much easier remote to use - I am very appreciative

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Wilson did a wonderful job of programming the remote to all of our devices and was so helpful with explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Tom from geek squad set up our remote and as always he exceeded our expectation in professionalism as well as how quickly he was able to finish set up.

    I would recommend this to a friend
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