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Customer reviews

Rating 4.5 out of 5 stars with 3597 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,597 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not been able to use my Harmony remote for years and this technician worked for over an hour to sync all my devices. Its now wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Remote Control Programming by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it took three different people to come out and program our remote to work with our system it turned out awesome and worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Universal control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech connected new cable box to my home entertainment center universal control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GeekSquad lives up to their outstanding rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician connected me to limitless choices by using the Harmony Logitech remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying a convenient all inclusive remote. I am a little bit disappointed in the hesitation when firing up for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On time and done right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m old, this guy got here on time, programmed the remote for everything and explained it all. Works great, Thanks much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly and efficiently set up universal remote with Amazon Echo. Impressed that technician had 15 years service with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote reprogram and yamaha / Roku set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two other visits by Geeks on my entertainment system. Daniel was , by far the most knowlegeable, polite, professional geek my wife and I have seen. He listened to our situation and problem solved it with great skill!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote set up perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got all my devices set up and programmed into the remote to easily operate any feature I want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely well versed and solved my problem quickly and gave very informative information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Used them any time the best team.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great service -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took care of my remote problem in fact when he left I had a better and much easier remote to use - I am very appreciative

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got all of our stations/programs working with our universal remote in no time. Easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshoot TV and program universal remote Good work with positive results

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great universal remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Wilson did a wonderful job of programming the remote to all of our devices and was so helpful with explaining everything.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people that came out knew what they were doing and showed me how to operate the remote control. And how to find answers when it did not do what was expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my TV perfectly to the remote. I need to get them to come back out to change some of the settings to get 4k but they really make it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Harmony remote for home theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks came and programmed my new harmony remote. Matt is the best home theater geek there is and the Harmony remote is great for all my home theater needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the remote for me and it is a very comprehensive and functional remote. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did a wonderful job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming was quick, Geek squad was very professional / nice and explained very well in detail all we needed to know.

    I would recommend this to a friend