Customer Ratings & Reviews

The agent installed my TV & connected it to other devices. It was not compatible to my DVD Player, so he showed me an interface device that I will obtain. The agent also programmed the universal remote control that we purchased & PATIENTLY educated my wife & me on using it -- I emphasize patiently because he truly was patient with us and with our unending questions. The guy did a fabulous job.

The agent knew how to connect reprogram my older harmony remote. He did it quickly and it worked.

took care of my remote problem in fact when he left I had a better and much easier remote to use - I am very appreciative

The agents came and were very professional and programmed the Harmony Companion Remote perfectly.

Matt Wilson did a wonderful job of programming the remote to all of our devices and was so helpful with explaining everything.

The guys got all my devices set up and programmed into the remote to easily operate any feature I want.

The Geek Squad technician connected me to limitless choices by using the Harmony Logitech remote.

Pleased as always with the excellent service. The technician arrived on time and installation was quickly and accurately done.. Thank you, Geek Squad.

I had Tom from geek squad set up our remote and as always he exceeded our expectation in professionalism as well as how quickly he was able to finish set up.

The agent was extremely well versed and solved my problem quickly and gave very informative information

Programming was quick, Geek squad was very professional / nice and explained very well in detail all we needed to know.

Geek squad member programmed our harmony one remote perfectly to our needs. We would welcome the geek squad into our home any time we are need their expertise.

The Techs came out and determined that I had reprogrammed my Harmony remote correctly except for a minor issue. They gave me some quick directions and I was able to get it to work. And they did not charge me for the advice.. It took just about 5minutes from the time they walked into my house.

The technician was able to program all of our devices and explained how to use the remote. Everything is working great.

Geek Squad got all of our stations/programs working with our universal remote in no time. Easy to use!

The program guy did a good job explaining what he was doing and was professional. He told me he would come back if problems occurred after he left. .I called 3 times times and left messages, but he never responded. I got a new box from Charter as he recommended, but have to switch to "Input" every time I do certain functions, as he wouldn't answer my voice mail and come back and fix it.I can't switch channels on the second TV without walking up to it and aiming close, which defeats the purpose of paying $100.

They were so very helpful Gave us all the info we need to make the correct decision

The Geek Squad set up the remote for me and it is a very comprehensive and functional remote. I love it

The best way way to get your high tech equipment set up and working correctly!

Tech connected new cable box to my home entertainment center universal control.