Customer Ratings & Reviews

Ben did a great job programing all the devices to work with the Universal remote. All works well.

Universal remotes aren't easy. It took a couple visits, but GS was patient. So wonderful to have ONE remote.

Bryce did a great job. Like always. Set up everything and everythine is working good. Very knowledgeable and showed us how everything works

The Harmony One allows me to control our TV, receiver, and DVD player using only the one remote. I hated seeing each separate remote cluttering up the room.

Good remote. Works well thru my wood cabinet doors. It is very touch sensitive till you get t used to it! Would recommend this to my friends.

Members of the Geek Squad talked me into this harmony remote during our installation. He completely set it up and it is fantastic!!! He did a fabulous job

Geek Squad did a superb job of installing our new TV and programming our remote. Excellent job .

I have been through at least 5 other remotes. On average 1 a year. This is the best of the best. Super easy and consistent to use...

The technician arrived right on time was very helpful in explaining what he had done and how I could use the Harmony Remote.

The Geek Squad was awesome teaching us and making sure we could navigate the remote even with our smart phones

geek squad for harmony installation are excellent--courteous--positive attitude--wore shoe covers

I cannot say enough good things about the Best Buy (Geek Squad) Service folks who installed my TV, sound bar and Harmony remote. As great as the physical installation went, probably the best part was their work programming my remote. I am confident this is something I could have figured out myself, but they did a great job getting it set-up perfectly for me quickly and doing so the first time. We had a brief discussion about what I had purchased and why and they took that information into account when programming my remote. Definitely worth the money.

The young man was in and out in no time and showed me some quick steps to use on my remote!!!

He did a good job programming my new receiver and setting it up.

The Geeks were there to set up our new TV with this control which included all the components attached to the TV. It works great and we're very happy with it.

Definitely the most helpful & knowledgeable people I’ve ever worked with for all my tech stuff!!!

Great job by the technician. He helped immesurably with all of our devices. The Logitech works better than ever now. So happy I switched back to Directv.

Super gadget with phenomenal capabilities. It’s much smarter than I am and takes time to learn. Results are worth it.

The agents set up my system with my remote and explained how to use it

Very satisfied with techs. Did excellent job installing and explaining