Customer Ratings & Reviews

Agent connected it to all our devices decluttering the table and making wife able to watch TV much easier.

On time, Personable, Got the Job done correctly and everything is working fine

The Geek Squad Agent programmed our remote, and everything works great now!

Outstanding service. The Harmony remote runs my vcr, blue ray, combo vcr player and DVD player/recorder, TV receiver and 3 speakers.

Agent sat with our preferred Logitech remote. In the end , the keypad didn’t work. He was honest and attentive and disappointed that ot didn’t work , as were we.

This is the best universal remotes I've ever owned It recognizes all the components of my system and it's very easy to operate

Needed setup help with a new tv service. Service help was great. It weaved Apple TV, cable, and mlb into an effective array of choices.

Agent did an excellent job programming our remote. The Harmony works great.

The Geek Squad set up my T.V. sound system,V.C.R. cable and remote control programming and it is great.

I had the Geek Squad program my Logitech remote so I would be able to control all my video.and audio equipment.

Purchased a Harmony remote for my husband, the tech was in and out 45 minutes and had everything prefect!

Universal remote works great. Had a little trouble programing it but after it was programed love it.

Professional, timely and had all the tools and parts to get the job done right the first time.

I had several of the expensive Harmony's with charging station but this one works great and only needs AA batteries. I love it.

Did a great job one click and everthing come on and goes off and all are linked to one conreilwer.

Marc, our Geek Squad programmed the Harmony remote we purchased at Best Buy. The product and the expert installation are great!

The gentleman who helped me was kind and did not belittled me for not knowing how to work the tablet. He was knowledgeable and I was able to ask dumb questions and was not judge for not knowing. A few times I got hands-on instructions which will be very helpful in managing the tablet. Overall experience was nice and I feel that I can get future help from the Geek Squad at Best Buy.

My technician was extremely knowledgeable, helpful, and a professional. My concerns were addressed and I am a happy camper!

Our Harmony remote was programed perfectly and we were shown how to operate it

Agents were not real fast, however, everything they did was right and the remote works as programed.