Customer Ratings & Reviews

The techs from Geek Squad recommended and set up the remote. They made it easy to operate all my equipment conveniently.

A problem occurred from the installation of a new TV. The new sound bar was placed so that the signal from the remote to the TV was blocked. After the installation we asked for another Geek person to resolve why our TV remote commands were not working. The second geek person figured it out in a short period of time. I give the Geek Squad five stars because they work on the problem until it's resolved. The Geek Squad at the Ahwatukee , A Z Best Buy store is outstanding.

This installation was well worth the cost! The installer fixed everything to work correctly.

The Harmony TV remote had previously not been programmed properly and they got it completely fixed.

Danny, also programmed my remote control for my electronic devices and made viewing all my stations a breeze!

Geek squad agent realigned my harmony remote with cable box

The remote replaces 4 others! Much better for us! The Geek Squad fellow was very patient and kind showing us how it works!

I like the way Geek Squad program my remote control it’s much easy for me with just one device to control everything

you programmed my new remote. Showed me how to use it correctly. Were very helpful.

Quick connect, knowledgeable techs, easy operation

The geek squad is so worth there cost when you have multiple electronic devices that need to be linked . Brandon was extremely helpful.

The nice man from the Geek Squad came to my house and programmed my remote controller. He did it very quickly and it works nicely.

The guys had us up and running on our new Samsung in about an hour with our existing remote paired.

Louis did a fantastic job of finding the problem and fixing what was wrong with the remote. I would give him 5 stars but I realized after he left all the channels say unavailable> This means I do not have a guide. The only reason for 4 instead of 5 stars is that I tried to rectify the problem on the phone, and I was cutoff twice. The missing star is for Total Techs phone customer service system.

Got new remote had Greek Squad to program all device to new remote. Did a excellent job on remote. Love these people!

this is a good remote but is antiquated as I bought it about 5 years ago. I may buy a new one so I can control the smart TV with it

Get this universal remote. The ease and use of this remote with all the different components that I purchased is outstanding.

i love it dont even have to live your house and they will work on it from there very helpful

Programed my remote and set up the TV, everything works fine...very happy

Yes but left no trouble shooting instructions. I now am able to avoid a remote. The remote from Geeksquad lasted only 2+ years. The service rep who came to the house was professional.